Jimmy John's — Restaurant in Lynn Haven

Don't usually leave negative reviews but made an exception for this one. Here we go... I usually love Jimmy John's. This store has disappointed me both times I have ate there in the last few months. We Ordered ahead online and still sat in the drive through to wait on sandwiches with no one ahead of us. What happened to "Freaky Fast"? I imagine if I had ordered delivery it would have been faster to order a pizza 30-45min.

Got home with the special "post FSA testing" meal for my kids and the bread was as hard as a rock. Not sure when it was made, but it is hard to believe it was made today or even yesterday. I've had bread made last week softer than this...

Tuna had no flavor. The best part of the meal was the jalapeno chips I got with the sandwich.

I love Jimmy John's and usually pick them over the competition, but whoa guys... not sure I want to go back and spend $70+.

I'm not doing this for apologies or special offers. I just want people to be aware of the lack of quality coming from this specific location. Please don't apologize. Just fix...

I don't leave reviews often, however, tonight I was tasked with picking up some food for evening. My wife and I, over-tired from a 6 month old with an ear infection, didn't want to cook... So I bustle up to the "freaky fast" sandwich shoppe for some last minute grub... I left my wallet... Realizing it while at the menu, after ordering mind you, I apologize and do a quick Google for an online gift card or something... Nothing quick enough to forestall the worker behind the mic, I asked a few questions... In woops "Ryder" with a suggestion to order online and they'll start making the sandwiches... He was patient, polite, and downright charming. My mind being fuzzy as a bear's... ears... I whole heartedly appreciate his help. And as per usual, the sandwiches were spot on...also one of the FEW places where I can get a fountain drink and it not have the taste of neglect and 'funk' joining the 23 flavors of my Dr.Pepper...

TL;DR: Speedy yet polite service, quality food, Ryder is a proper lad.

~Tired Bamboozled...

I decided to order delivery since I had a long day at work. I ordered a Totally Tuna sub from the app. The delivery guy arrived within 15 minutes. I paid $12 total, including tip. Once I unwrapped the sandwich, I was shocked to see how skimpy the sandwich was. Literally, not even a spoonful of tuna was in the sub. The rest was lettuce and cucumber. I immediately called the Lynn Haven location and a young gentleman answered (allegedly the manager). I told him that there was hardly any tuna. He informed me that he was the one who personally made my sub and that the portions were based on calorie count. I stated that I’ve visited various Jimmy Johns and have never seen a tuna sub like this. He offered to remake my sub and have it delivered. The sub I received the second time around was better and full of tuna, which is how it should’ve been considering what I paid. Customers should definitely speak up if they feel their...