Cold Stone Creamery — Restaurant in Lynnwood

I'm an ice cream fanatic and haven't been here in a while. Decided to stop by recently and saw they had a cookie dough menu - like over six different flavors focused on cookie dough. Well, that drew me in and I opted for the One Smart Brookie. Brownies and cookie dough? Beautiful combination.

Anyways, as I was saying - ice cream fanatic, no ice cream can really be "bad." Salt & Straw, Molly Moons, Coldstone, these all share the common denominator that they can have unique flavors. I mean most ice cream parlors do this these days, but my point is they're all good with different offerings.

These cookie dough options are thick and they help "liquify" it a bit by beating the ice cream before placing into your preferred container, a cup or cone. Cookie dough is heavy and filling! Not what I expected, I would've opted for a smaller size had I known. I suppose it's good to know now though, in case I come back and crave some cookie dough. Every mouthful of ice cream will have at least one large cookie dough chunk.

Yelp has a 10% discount offered when you check in. I was able to use it here, but it took a few minutes as they weren't sure what it was and had to double check the location. They didn't refuse and worked with me to honor it, so props to the service here. Ends up eliminating tax from the already expensive price. Price can be a big factor when deciding what you want so any small discount feels significant. I mean at a large scoop with a cone, this discount helps make the cone almost free.

Now I'm leaning towards a 3.5ish for value and price but was very happy with the service and patience here. It's not like I interacted with the staff much nor did they go particularly above and beyond, but they were very patient and took time to work with me for the Yelp discount which says a lot honestly. They could've simply avoided any hassle by saying no or claiming...

Working in the food business / people business as well I understand how the fast pace environment with only two people can be a fun challenge. The way these two girls by themselves during a rush that continued out the door for more than an hour (probably even after I left) impressed me. They could have probably used a third person but they still moved the customers down the line at a decent pace with friendly banter and good recommendations. I asked for their names because they truly seemed hard working and always had a smile on their face! If I recall right it was solleyana and Teresa? Haha their names were interesting but definitely great people and made me my awesome ice cream cone. Thanks for the amazing ice...

The ice cream is great. 5 stars. BUT: Your system encourages shoplifting! The place was crowded today. I witnessed today four teenagers ordering ice cream each, two boys (one white, one black) and two girls (one asian, one white), and when all had their ice cream, they quickly left. The employees never noticed because the ones that serve do not communicate to the person im the registry what to charge for. Plus the employees are rotating their serving and charging tasks, so they don't put attention to the customer line order, which waits about 5 minutes between the time they get their ice cream and the time they arrive to the registry to pay. You should consider charging first, then serving...