El Torogoz Pupuseria — Restaurant in Lynwood

Terrible experience, good food.The lady that works there gave my son permission to use the restroom and she knocks asking him to come out or else she will call the police. She didn't even ask if he's feeling okay or anything . My son walk out embarrassed . He had called me before to ask me to meet him there we were going to buy food from there .I got there and had no idea why my son walk out in such bad mood but I did see two ladies/waiters laughing and mumbling. They saw me walk in and look at me and continue mumbling .If you give permission please dont rush anyone. She acted so cruel. Kids are just kids he's only 13 .I mean she was a kid once .I wasn't going to post it but would not like anyone else to have that experience. My son explained everything at home which was to late for me...

Food was good but unfortunately I am rating it 3 stars because the place was not very clean. The wall on the side of the table where we sat had dirty stains. We also sat across from the refrigerator that had the horchata and other beverages and that refrigerator was filthy. The containers with those beverages had open lids and I saw a customer who opened the refrigerator to get a can of soda, which is right above the open lid drinks where anything can fall into it. The wait was a little long but I guess good tasting food is worth the wait. However, I won't go back as I can't get past all the...

The food is good the prices are decent but just a customer service is horrible I went in to pick up a order placed over the phone, my order still had like 15 minutes you know before it was ready but I stood in front of the restaurants when I walked in and no one bothered to ask if I was there to dine in or pick up an order 15 minutes standing there and not a single person came up to me to even say we will be right with you sir. Horrible horrible horrible customer service will never ever come...