Subway — Restaurant in Macon

I placed an order on the app. I went to pick it up 10 mins later; arriving at the time the app said it was ready. I spoke to the big girl at the cash register, telling her I had a pick-up order. She said that she ‘don’t have one.’ Then looked around for 3 seconds and said that the new guy gave my order to someone else. I replied “are you guys going remake my order?’ She stopped and stared at me for a solid 15 seconds, then walked away, while calling me a racist ????? I then asked again and she started yelling at me that she has other people to help. My response, ‘than give me a refund for my order that you gave away.’ She declined after shouting all sorts of garbage in my face. Then told me to wait for a manager. I told her that what she was doing was stealing and I was going to call the authorities. I did call the police. While waiting for them, the manager came in. She was worse than big girl; she immediately started barking and wagging her finger at me, while swinging her neck all over and standing very close to me.

I continued to sit off to the side awaiting the police, all the while-they are still barking at me. After about 15 minutes the manager says she is going to give me my money back-she did but she stole $5. I said I was still going to wait and file a complaint with the authorities and the manager PUT HER HANDS ON ME, pushing and shouting. Until she pushed me into the door, hitting me against the door, then came at me again saying she was ‘gonna put her hands all over me.’ Lemme just say something right here-I was saying nothing and was just waiting for the police. Not only are these employees extremely ignorant and full of rage, they are thieves and they are violent. I’ve already lodged a formal complaint with Subway Corp and I will be filing charges against the manager for stealing and assault. I can’t wait to see the video of this incident…

I know, you don’t have to tell me, this story is CRAZY. All bc they messed up and didn’t want to fix their mistake. Seriously, you do not want a sandwich that bad, do NOT go to this store. They are dangerous and you never know what you’re gonna get. Don’t say I...

Where do I even start! The bread was so hard, it was crunchy and flaking every where. Lettuce had started turning brown. Tomatoes wasn't fresh either. The lady was finishing an order. Another employee, I'm assuming a manager, was sitting there with people that just been hired. I'm standing in line about 10 minutes before she jumps up with what seems to be an attitude, and ask me questions back to back while getting gloves. "What you want, what kind of bread, what kind of cheese," then she was rushing me as I was telling her what I wanted on my sandwich all she kept saying was "keep going, keep going" and then she kept trying to get me to get stuff on my sandwich that I don't eat on my sandwich. And just because they was nasty and rude and this behavior seems to be ongoing from the comments, I will be calling cooperate and I wish other...

First off the chick with the brown dreadlocks is rude. She half spoke when the customers walked in and she has a RBF! I had a coupon for $6.49. The meal included a drink and chips. They tried to up charge .30. I told them I am a frequent customer at Subway and I always use these coupons. They insisted they do to and the total was correct. The short light skinned “manager” tried to make it make sense but it did not! I go to Subway at least twice a week and the subtotal is always the coupon amount. I left and went to another Subway and they got it right and with no questions/issues. All I can say is do better!! They tried to charge me for a medium drink, not the drink that was included with the...