I don't know what happened over the past few months, but the baristas have been shorting my drinks, whether hot or cold, between 2 to 4 ounces. I have contacted corporate about it. Showed them pictures as well. But they continue doing it. I have asked them a few times to add more milk to my drink.
I guess it doesn't really matter if I go elsewhere. They have the most inconsistent hours out of all the places in town anyway. It'll say it's open on the app, only to go there and it's closed. For a long time, they kept changing the days they closed. It was Tuesday, than it became Wednesday, than back to Tuesday, than back to Wednesday. I'm sure you get the gist. This starbucks has a lot of potential, but unfortunately, it's not being utilized. It's well known in town that this starbucks is a joke. The main business they probably receive the most, are from tourists.
I like to come here because it is roomy, and I like to utilize the wifi and do my school work and it's nice not running into locals when I...
Read moreNot sure what it is with this generation of workers. They either don’t care or they are just plain lazy.
I place an online order and when I arrive to pick it up at the store, they hand me the bag with the food WITHOUT notifying me on the spot they were out of X. Luckily I look through the bag and tell them about it and they tell me that I can switch it out with anything else. I said ok give me Z and a minute late another gentleman had the exact same issue. They were out of X and he ordered a Z. 5 min later they come back with Z for the other gentleman who came after me. I didn’t mind he got served before me. Here is when I got pissed. They had the audacity to give the last Z to the guy who came after me and basically said I need to go back in line and order.
I was flabbergasted by what just happened. I just ask for a refund and leave. Unbelievable.
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Read morePerhaps one of the prettiest locations I’ve come across, but that is where the pleasantries start and end. I was celebrating my birthday in Mammoth Lakes and thought I’d go in for my birthday drink and a cute cup. My iced oatmilk lavender matcha latte was delivered as a hot drink and my name was never called. 20 minutes later, I checked in only to receive attitude from Joseph and another incorrect drink. By the third correction, the barista who I believe was named Marielle or Lauren was livid and handed me my drink with the words, HERE. The barista really thinks I didn’t see her wiping her mouth as she prepared the final version of a pretty simple drink. HERE’S to you Marielle or Lauren, the drink went in the trash and I’ve reported you and your disappointment of a store. Not even a single apology for wasting...
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