Alley Cat Pizzeria — Restaurant in Manchester

First and foremost, the pizza here is very good. I’ve ordered both pickup and delivery several times over the last couple of years and they’re consistently solid.

Beware if you want any extra toppings, because boy, oh boy, did that cause a headache the last time I ordered. When I say extra, I mean to say “extra pepperoni”, or “extra mushrooms” for instance.

In the past, I’ve actually been okay asking for this and of course been happy to pay for additional fees. No problem at all. Unfortunately, this wasn’t the case during our last order. Holy nightmare manager, Batman.

They were busy. I understand that. The very kind, young man who took the order initially tried his best to accommodate, but something went wrong with the system. He said he needed to get the manager for help and I told him of course, no worries at all. I felt for him. You could tell he was overwhelmed.

The manager (at least the one on duty that day), was…not very kind, to put it mildly. He was very agitated, and hey, I’ve worked in customer service. I get it. I explained what had happened and what we wanted to order. He was extremely, extremely curt with me.

At one point, I actually started to feel guilty for even placing my order for the pizza to begin with. As if I were doing something wrong by asking for extra pepperoni and mushrooms.

The manager even lectured me, instructing me “how to properly order a pizza”. He scoffed at me over and over again. I was so caught off guard that I just stammered and said “Okay, I’m sorry”.

Nearly $50 later, the order was placed, and eventually, we got all our food. Wound up not even bothering with the extra toppings because I didn’t want to ask the manager for it again after he came down on me. It was all so awkward. So we just had the basics, and hey, credit where it’s due, the food was (as usual) very good.

But I wont be ordering from there again. That last experience really left a poor taste in my mouth and listen, I had bad days when I worked on that side of the counter, so I understand how rough that can be. But I didn’t do anything wrong here. It’s incredibly unprofessional to speak to a customer that way.

I wasn’t unkind, I apologized profusely for the headache (multiple times as well), which honestly, I had nothing to apologize for. They should have a simple way to add extra toppings. But just the way the manager spoke with me - I’m not comfortable calling there again.

Maybe it was just an off night. Maybe an anomaly. I’m not sure, but that’s all it takes, right?

There’s another pizza place not even 5 minutes from my house. That’s my spot from now on. They’re wonderful, don’t yell at me, have better pizza, and are cheaper. Only reason I didn’t order from them that day is because they were closed.

Farewell, Alley Cat. As a lover of kitties and good pizza, I...

Ok so lets start with why the 3 star with the food aka my pizza! This was my third time back in the past year for starters. What I did like was the service, they were friendly, place was clean, obviously not the neighborhood but the actual inside of the business! What was consistent, well the crust was great, well cooked asked for well done as many of the reviews suggested. All three times in the past year the pie crust was good tasteful and cooked well with good flavor. Toppings were definitely scarce for a $25 dollar 16 inch pizza. And they must use bacon crumble instead of actual bacon for a topping because I wasnt able to taste a single bacon in 4 full slices. The sauce, very very scarce as well. It had ok flavor but I could only taste the sauce flavor in maybe two of 3 of the bites out of the 4 full slices I had! Cheese was also ok flavor but very scarce again for a large 16 inch $25. Dollar pizza! My previous two pies were identical with the same great crust, but really lacking on toppings, cheese and the sauce! Overall just not what I have experienced years back from this place! For me they always had the best sauce great cheese and plenty of toppings. Perhaps since Covid, and with the rise in inflation they chose to sacrifice what once made them great, for we just need to keep the doors open. Or perhaps they changed there sauce recipe, and cheese blend to compensate for rising food costs. Nonetheless and in my opinion and based on a 1 to 10 scale I would give my last three pizzas a 5. When at one point in time this place had always produced consistent 8 or 9s! If I could give them one bit of advice it would be to get your old sauce recipe back, add the proper amount of cheese for a 16" pie and stop being scarce with toppings! People will pay for great pie and being consistent is key! If increasing your prices a dollar a pie, or two dollars a pie is needed to get back that great pie you once always produced, then damn it do it! You guys were a staple to this city with pies lets try and...

If you’ve been searching for an authentic New York-style pizza experience, Alley Cat Pizzeria is the place to be. This local gem serves up slices that are as close to the real deal as you’ll find outside the five boroughs—thin, foldable, and packed with flavor. From the first bite, you get that perfect balance of tangy tomato sauce, gooey melted cheese, and a crisp-yet-chewy crust. The dough is expertly crafted, giving it the signature New York-style texture: sturdy enough to hold its toppings but still soft enough to fold. The slight char on the crust adds just the right touch of smokiness, making each bite even more satisfying.

Beyond the pizza, Alley Cat Pizzeria nails the true NYC pizzeria atmosphere—no frills, just great food served up fast and fresh. The staff is friendly, the service is quick, and the vibe makes you feel like you’ve stepped into a classic neighborhood pizza joint. While their cheese and pepperoni slices are a must, they also offer an impressive selection of specialty pies. Whether you're craving a classic Margherita, a loaded meat lover’s pizza, or a veggie-packed option, there’s something for everyone.

For anyone missing that authentic NYC slice, Alley Cat Pizzeria delivers in every way. Whether you're grabbing a quick slice or sharing a whole pie, this is hands-down one of the best pizza...