Burger King — Restaurant in Manvel

I don’t like to complain about mixed up orders, or rude workers, but this evening, ( the manager didn’t even know how to pronounce this man’s name), he was a short dark indian type. I had ordered, then after meals, I asked “ do you have any oatmeal raisin cookies?” He responded, “yes”. ok so that order got placed. They were 2 in a bag. I asked “, are they fresh?” “yes, of course. “. I asked, but it is oatmeal raisin right” This was important! y, because, I CAN NOT HAVE CHOCOLATE. absolutely will get sick! Was with family , talking and eating, then still talking, I crab a cookie tear it, wondering.. hmm, they must be fresh, they are stuck together. In my mouth I taste it INSTANTLY! CHOCOLATE!🤢😡 wth. I go to the front ask this youngster that’s working, hey I asked for oatmeal raisin, I got chocolate. He responded, we only have chocolate. and shook his head. So I wanted to speak to the guy who sold them to me. I told him, I also said, and I’m not allowed to ingest chocolate, it will really make bad issues for me! he smiled shrugged his shoulders, and I’m like … really? He said” I’m sorry “. Ok, but then he tried to cover himself up with a lie.He stupidly said that I had asked for chocolate cookies. WOW NO , I most certainly did not, I told him. I said, why didn’t you just say you only sell oatmeal raisin cookies? Then, he said!! well we had some.. I stopped that lie, I said “the other boy told me yall don’t even sell but chocolate cookies. “then he looked at me and said well , yea, well, but he thought it was funny and if I was a small child allergic to chocolate, what then? well then I would have just left. 1.08 will not make or break me. i said, I want my money back. he went and told his supervisor and both of them were smiling, thinking it was funny like I’m something petty. well, if you care anything about your family, you go to that Whataburger be ready for anything because apparently they do not care about anyone at all actually the only good worker that I know is there is the one youngster whose black with bushy hair with a little red tent in it, he seems pretty kind. I’m not done, tomorrow, I’ll be calling the main office. They could have put someone in the hospital....

Went in with an order for my family Wanted 6 whopper meals And before I can order from the employee that asked me for help This other employee asked if I was paying cash or card. I said cash She said their only excepting card no cash. I was confused, so I began to leave. The person in charge was in the office and heard what was going on and allowed the employee to tell me only card. So I left and the employee followed me to outside and said "if you want to pay cash you can go to drive thru. Manager did not get up and even try to help me!!!!! Ridiculous!!!!!!! I went across the street to JACK IN THE BOX!!!!!! THEY GLADLY TOOK MY CASH!!!! I WILL NOT BE GOING TO BURGERKING EVER, MUCH LESS THE ONE ON HWY 6 AND 288 IN MANVEL. WOULD GO THERE OFTEN, NOT NO MORE. TAKE MY MONEY/CASH...

We waited over 25 minutes to get our food all for nothing because Whoppers were digusting ketchup was all over wrapper and on top of the bun the meat was very dry as if it had been sitting or just old and reheated or something the cheese looked old I couldn’t even eat this oh and the fries were definitely old and just rewarmed not completely cooked so I just threw everything away because No one answered the phone and me driving all the way back especially when they took that long just to receive the food would be a waste of my gas and time.This is ridiculous just shut this location down and bring in something worth people’s money where food is actually fresh and cooked people will definitely get...