We are staying at the Hammocks in Marathon, Fl. The restaurant on the property is privately owned (Barnacle Barney’s).We want to love them and to have them succeed. We went tonight to have grouper. We got there at 5:30 and we were ignored for 20 minutes. It became very busy 15 minutes later as people were coming for sunset. We invited another couple to sit at our table as they were all full, Finally we got a menu and drinks were ordered. We ordered 2 grouper dinners. Our companions ordered the tacos . Next it was announced the kitchen is closed until they shoot off the cannon for sunset, 20 minutes later we were told they are only serving tacos, no other food. We did not want tacos so we cancelled. We are hungry so my husband goes to the little Cuban restaurant across the street. I have a second glass of wine so I stay to finish and enjoy my new friends company. Twenty minutes later 2 salads appear for our dinner we were told we couldn’t have. I said the order was canceled by you, 40 minutes after that my table companions have to go find the check. I go up to pay $16.00 for 2 glasses of wine, I ask for my happy hour price of $2.00 off per glass and was denied. I told the tall pretty women in charge of our evening and she was extremely rude and dismissed me. I was a waitress in my youth working through school. I am a non complainer and good tipper. This woman made me feel like dirt . She could care less about her patrons. It breaks my heart as I would like this place to succeed . This restaurant doesn’t have their priorities in the correct place and will never succeed with this horrible treatment. Please beware! To the owner , I’m sorry for you, your employees are horrible! I’m so sorry for your investment in them. Hope this can change for you. You lost a minimum of...
Read moreWe are Bluegreen Owners and After 4 years, I dont know why we continue to spend money here. I see reviews boasting outstanding food and service .
I'm giving it a 2 because the live entertainment is nice to have when sitting by the pool. The lady that works here, runs around crazy busy , is friendly, but we never luck out getting her. The sunset is also beautiful.
The other night , my fiance had a craving for some wings so against my better judgment of the food we have had in the past, I decided to give them another try. The guy working didn't greet us, just walked over and dropped two menus at our table .
I ordered a Pina Colada, he came back with it . I dont think I've ever had a tropical drink with not as much as a cherry , slice of pineapple , something tropical. Got it out of the slushy machine.
Didn't taste like it had any alcohol in it. He cane back around and we told him we wanted an order of hot wings and we'd get something else after, we were still deciding . We got the wings..10 dry wings with hot sauce drizzled on them. At least shake them in the sauce so they are coated. He never came back around to check on us , ask how everything was or what else we wanted to order. He was wandering around in a daze. Wasnt busy at all.
Had to go up and ask for our check and pay because we would have been sitting there awhile. I overheard him say he was starting vacation the next day. Maybe he needs a permanent one. He is not customer service oriented fir a vacation area Tiki bar. And 10$ for a blah tasting colada. Three strikes , Barnacle...
Read moreWould very much advise against trying to eat or drink here if you ever want to eat or drink anything
Can’t speak to the food, but my husband and I went here for dinner and drinks our first night in Marathon for our anniversary dinner. We were there 20 minutes before anyone took our order for what we wanted to drink. After another 20 minutes of no drinks, and being extremely thirsty, I walked to the bar and requested at least my water. I explained we had already been there more than a half hour, and if I could just get my water, I would be happy. Rather than apologizing, the waitress argued with me on how long I had been there. She finally brought the wrong drinks 5 minutes later, then the right ones 5 minutes after that, at which time she informed us that “you are in paradise, so just chill and have patience.” She didn’t bother to take our food order. Finally, the people next to us, after having observed all this asked their waitress to take our order, since it was obvious we weren’t going to get served any other way. That waitress started taking our order, and ours interrupts. We told our waitress, Caroline, that the other waitress has it. We ordered both appetizers and dinner. After another 45 minutes, we did finally get our appetizers. We never did get any more drinks or our dinner. We finally told them thanks, but no thanks, and left. Music and atmosphere were good, but won’t bother going back knowing the drinks take up to 45 minutes to get one, and the food never comes. They need to hire more, and preferably...
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