Only car in the drive through, in American English repeated order twice, was told to wait at first window (I did so for 10 minutes), when they were done conversing at the second window a human finally graced me with her presence and asked if I had already paid...what? No iv just been sitting here because I like the new concrete and bad architecture :). Well the person who downloaded an extra chromosome before I placed my order didn’t even put it in or “lost” it! Easy with all the technology we have. So it took a manager to place my order again and I handed the young lady my card. Assuming it was an easy task I was still...sitting there waiting as she stares at me for about a minute, she then rolled her eyes and hightend her voice to persuade me into giving her a form of payment ( what the hell? ) so I brought to her attention the fact that her right hand currently possessed my credit card...I’m done, I roll up to the second window where another teenage girl tortured by bad decisions and self loathing tried to make me feel stupid and said “Here’s your order...” so I said “well you guys said I was being charged 8.65 and I was charged 11.50?” So she responded “look at your receipt it says order 88 right?!” I said “no it says 86 and you charged me wrong.” She closed the sliding window in my face and ignored me. I then attempted to call them and the number is wrong. Bad bad way to treat a customer...management needs to exercise the at will state law and fire the children..wait you shouldn’t need that at this point! ;)...
Read moreI frequently visit this location. I usually come during lunch or early afternoon. I've never had a complaint. The staff is very friendly but last night I visited pretty late and there were employees who I haven't seen before. I always order the same thing, (creature of habit), the #1 Whopper Meal. I always substitute the fries for the cheesy tots because they are sooo good!! But last night when I asked for the cheesy tots, I was told no, no substitutions because it was Whopper Wednesday. ??? I was told that I could add an order but not substitute something that has the same price AND no up-size on the fries or drink. As my order was ready, I watched as the manager put it on a tray and the order taker pointed me out. The manager took the tray and still yelled out the order number. I got up from the table and as I approached her to take the tray, I thanked her and she didn't respond. She didn't even look at me as she handed me the tray, her eyes were looking outside as if being rude purposely. I'm not sure what to think. As I mentioned, I visit this location frequently during lunch and afternoon hours and the staff is very friendly. Maybe the night shift was just having a bad night, but I definitely experienced something that I hadn't before and it made me...
Read moreIf you’re smart and care about your health, do not eat at this Burger King. When the chicken nuggets or chicken fries have been sitting in the warmer so long that they become hard as rocks, employees are told to put them in the microwave for a few seconds to soften them up because customers won’t know the difference. Except for the fact when they will be dry as dirt and become twice as hard as they were. When the fry station is being broken down to get dishes done for the night, the fry bin is lined with cardboard that’s been laying on a nasty greasy floor and a sheet pan is laid on top of it and fried foods such as fries, onion rings, and mozzarella sticks. When they miss the sheet pan and things land on the cardboard, they are just scooped up and put back on the sheet pan. There are managers that wipe and pick their nose and then immediately touches food barehanded without washing their hands. I could go on and on but I just wanted to hit the grossest highlights. Do not eat there. Trust me this place is on its last leg, it’s amazing the doors are still open. It’s probably safer to eat soup out of your work boots than...
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