First of all I do not like writing adverse reviews but our recent visit to Cocomo's restaurant on Marco Island Florida necessitated this review. My wife and I visit Marco Island annually and we usually reserve one day to go fishing off a boat, if we have a good catch those fish would be cleaned at the dock and then we would take them to Cocomo's restaurant where they would prepare a very delicious meal. This year the fishing was dismal but we decided to visit Cocomo's for dinner anyway as the meals in the past were good. My wife and I like to dine at the bar, we found two seats and we were greeted by one of the bartenders whose name is Amanda. I ordered a beer and my wife ordered ice water. We were given a couple of menus and Amanda returned and asked if we were ready to order and I made an inquiry of Amanda to explain their shellfish selections. Amanda replied, I'm allergic to shellfish so I can't help you. I inquired how long Amanda had worked at the restaurant and she said 11 years and I said you mean after working here 11 years you can't tell me about your shellfish selections and she again replied a little more nasty, I'm allergic to shellfish, I don't eat shellfish, so no I can't explain those selections it to you. My wife and I weren't happy with the interaction so we paid for the beer and I asked the other bartender who the owner was and was he here this evening? She told me the owner's name is Scott and he was working at the hostess stand. When I looked over to the hostess stand Amanda was there pointing at us and obviously was giving her side of the story to Scott. On the way out I stopped by the hostess stand and said hello Scott, I see that you're very busy and I saw that Amanda has already pleaded her case with you, may I have a business card and I'll send you an email with my side of the story, Scott told me that would not be necessary as we could discuss it right then. I told Scott what had happened and Scott parroted Amanda's line, she's allergic to shellfish, she doesn't eat shellfish, so I used the analogy if I was at Burger King and an 11-year employee was behind the counter and I asked that employee to explain the Whopper and he or she would have said I'm a vegetarian, I don't eat meat so therefore I can't explain the Whopper to you, doesn't make a whole lot of sense. Scott repeated his first comment saying Amanda's allergic to shellfish, she doesn't eat shellfish. Seeing I wasn't going to get any further with Scott, I bid him good a evening. When I turned around and started to walk out the door he yelled, “maybe this place isn't for you” I have to agree with Scott, Cocomo's will no longer be a...
Read moreWhen we first arrived on the Island we ran into Cocomo's bartender/owner Bonnie at Publix. She was really nice and suggested we stop in during our stay. We are sure glad we did. This was one of two places we ate at during our trip, and it was by far our favorite. Service, food, and hospitality were all great. Not over the top or trying to reinvent the wheel, just good people doing it right. Bonnie brought over us a sample of their Cowboy Candy which is homemade by her mother. If you like spicy and pickling, it is a must try. A perfect balance of spicy, salty, and sweet! Wish I would have asked to buy entire canning jar of it. I ordered the fried grouper sandwich (under "fish sandwich" on menu) which is only one of a number of ways it can come prepared. It came with delicious pub fries, good straight forward coleslaw, a great tarter style spread (delicious!!!), and lemon. Loved the cole slaw and fries for their simplicity and execution. My girlfriend got the fried shrimp in a light tempura batter that let the natural sweetness of the shrimp shine through. They also came with pub fries and slaw, as well as cocktail sauce. My girlfriend's daughter ordered the grilled cheese, and she loved it! "One of the best" grilled cheese sandwiches this 11 year old proclaimed. I think the best compliment I can give Cocomo's is that they know what they do and they do it well. It is a very different vibe from places like CJs and the Snook, and that is what I loved most about it! If we come back it will be a must revisit. And I purchased a shirt on...
Read moreThis is not a child friendly restaurant. My family and I had been coming for two years without problem. We would always go to the back game room, order drinks, food for the kids without problem. Tonight I experienced the true “heart” of the establishment. After spending nearly $700 over the week at Cocomo’s we had just ordered two kids meals and my husband and I were enjoying drinks while the kids were playing the games. A young teenage hostess barged into the room and told me that we needed to get out of the chairs as they might need them in the dining room. Mind you my child was sitting in a chair as he was eating his meal. I asked her if she needed the chair right this minute (keep in mind there were about ten other chairs to choose from in the room) she replied no but wanted us to get out of the chairs as they may need them. The owner then walked into the room...I asked him if he was the manager (this offended him) he replied that he was the owner. I explained to him what had just taken place and said that I wanted him to be aware of how his staff were treating paying customers. He had such an awful attitude, said they were busy and said they will not provide a chair to someone that has ordered food and is eating at a table In their game room. It became very apparent at that time that is is not a child friendly restaurant. They try hard to put on that facade but please please stay away if you have children. I know that I will never step foot in this poorly run...
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