I’m really not sure that I am ever going to be coming back to this location after what occurred this morning with RJ the cashier guy. My coworker and I are regular customers to this location, we work right around the corner and come to this gas station minimum 6 days a week. Usually the customer service is awkward, but in an overly friendly type of way. This morning though, was quite the opposite. I was trying to purchase my energy drinks and get a small amount of gas, using cash and card to pay for my transaction because I am broke right now. I did the math for him, several times, but he wasn’t comprehending what I was saying. I told him that “I have $5.25 on my card, and $1.24 in cash, that’s $6.49 in total for gas on pump 8.” He kept getting the total to $7.73 and was visibly getting frustrated as his hands were shaking, then he said “I don’t usually get this frustrated this easily” and said “well why don’t you just do the math then for me bro.” Which I already had done, several times. I was calm, and polite the entire time, but at this point I was done. I told him to never mind, cancel the transaction and I’ll go somewhere else to buy my gas, and I asked for my $1.24 back. The manager, Karen, was going in on him as my coworker and I were walking out of the store. Which I appreciated, because I was truly dumbfounded as to why he was so upset. We are regulars, I wasn’t in a rush, there wasn’t a long line behind us, I was using a calm and friendly tone. I just don’t understand what occurred today, but I am definitely...
Read moreI went in looking for plain or powdered sugar donuts early this morning. I young lady at the door , held it open as I exited without a purchase. She asked what I was looking for and when I responded she asked if I had 6 minutes. She would make some , fresh. I went out to wait in my truck. When they were finished , she stepped out and waved. Her name is Karen and said she would make them for me anytime. This is so touching ♥️ The young man at the Register, Steve was also very nice. He mentioned his mom lives nearby and they make her fresh donuts when she wants them. My heart is touched. A simple kindness that I find rare in today's world. I am a fan of Caseys Pizza as well. This is my new favorite location ♥️ Thank you Karen and Steve, you...
Read moreDo not order pizza from here. Called one and half hours ahead of time. Pizzas were to be ready at 3:00. Arrived at 3:00. Three employees standing around. No one in the pizza area. Went back up to the register and ask if I could pick up my pizzas. An employee went back to the pizza area and told me " oh, give me 10,15 minutes ". We were asked to order and purchase these pizzas. We never buy or eat Casey's pizza. The answer will be no to anything Casey's forever....
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