Panera Bread — Restaurant in Marple Township

Rude & Lazy employee Just went to pick up a large order, and realized there were no napkins or utensils in the bag , took it back in and asked a young blond girl walking up behind the counter if she does the door dashes. She looks me up and down with an annoyed look and says, "we all do them"" when I already had seen her bring it up the first time. She knew she put that bag together

I told her usually they put these things in ( Napkins and silverware) and ask her could you get me some silverware for the Mac and cheese and I take one of the small bags out to show her there's nothing to eat with in the bag and she starts freaking out " you can't go in the bag, you can't touch that" I told her yes I can to check and make sure the customer has their straws and stuff ( I'm not opening the food bags but showing her the inside of the big bag. Again shes freaking out, " you cant do that!" I tell her, " im standing right here in front of you!" Like what does she think im going to do, gobble up all the food in front of her!

I ask her can you just get me some silverware , she turns around walks away , completely ignoring me but im thinking shes going to grab some but instead she starts cutting begals . I ask her again , " are you going to get me some silverware " she says " no, not the way you just talked to me" lol. She was mad because I looked in the bag and she got caught not doing her job. I had to call a Manger over.

These young adults are so easily offended it's absurd. How dare I asked they package everything up the way...

I came to The Panera Bread in Lawrence Park Shopping Center in Broomall for the second time ever Sunday January 30, 2022. I asked for help at the Kiosk since I was trying to buy multiple soups and was unfamiliar with what were the best sellers etc… The Manager came over and took me to a register where she was questioning employees about why they hadn’t logged in and what drawers they were using to make change. She then walked to the back and didn’t come back after saying the Chicken something was their best selling soup. I waited by the kiosk for 10 minutes and a girl behind the counter finally noticed me and asked if she could help. I replied that the manager said she would be right back that I wanted to know what was the best selling soup. She went in the back and asked the Manager who now replied Broccoli Cheese which I knew wasn’t what she told me the first time. I told them I was now going to Wawa where they don’t waste my time and lie to me. Please delete me from future mailings I will NOT patronize you again. Worst experience ever! ...

This was my first time here. I went around 11am. I walk in there is a lady (older with glasses) behind the register she doesn’t speak and I notice on the registers it says closed. She proceeds to walk away from behind the counters and doesn’t address or point myself and other customers to the self service, super rude. I hear some loud teens come in and walk over to self service so I’m like ok there’s an option place my food order. I get a drink walk down by the fountain drinks no cups, and I didn’t notice the cups up front again this is my first time here. The saving grace was a man behind the counter prepping food with a button up pin stripe shirt on maybe 40 years old, although he was super busy prepping food stopped to answer my question and even went to go grab me an empty cup. He was very nice. That was the only pleasant part of my experience. I prefer the...