Starbucks — Restaurant in Marple Township

EDIT: How do you know when a giant corporation is so big, it no longer cares (even a token amount) about customer service?.... robo-responses to customer service issues. Well played, Starbucks, well played indeed. ShameShameShame Yikes.... horrendous customer service. Yes, it was busy.... but when my drink 1 came out 10 minutes before drink 2, and I simply inquired as to whether drink 2 had been missed (as happens from time to time), 4 staffers all snapped at me, as if my question was unreasonable. Also, several folks who ordered long after me, at the counter, received their drinks. I understand we all need to be patient when starbucks gets busy, but I don't deserve to be yelled at by your staff for quietly asking about the remainder of my order. Shame on you and your...

I have always gone to the Starbucks for a really long time now however, whenever I go to the Starbucks early in the morning either at 6 AM or 7 AM every single time I go my drink order is always wrong. There’s never been one time that my drink has been right in the morning and it’s honestly so frustrating because I’m always running late to work because I have to sit there and have them fix it every single time. I order my drink from my the mobile app so everything is clearly listed. They mess it up every single time it is so aggravating and they need to do better. I understand it’s super busy but it’s also not fair to the customers, especially when customers are paying for add-ons or things that are charge for more like extra cold foam they’re paying for that but they’re...

I normally love Starbucks, but this visit was the worst experience I have ever had. First I waited to get my drinks for over 30 minutes, I didn't get them at once, like I ordered them in the app, instead it was one every 10 minutes. Other people were coming in after me and getting their drinks. There were two people working on a busy weekend and it was taking forever, but I was in no rush so I tried to be patient. When I told the lady I had ordered 25 minutes ago and still was missing a drink she looked and said it must not be up yet! Three more drinks were made before she finally "found" my order and made mine and it was wrong! She did make me a new one and I appreciate that, but the entire situation...