Overall the Taco Bell in Marshfield is a good one. Food is decent and until recently the staff is fast and very nice. However on this past Friday we waited almost 15 minutes for our food. We were at the drive thru window and there was one car behind us. They were not busy! The girl at the register and another gal stood and talked the whole time as we sat waiting. It took the one girl the entire time to open a bag of cups she was planning on stocking. About 15 minutes. Cassie was the manager and I called to to complain about how bad our service was. She immediately became argumentative and not once apologized. I asked for corporates number and told her I would call them since she was not concerned with the matter. She told me she didn't need to give me that number and hung up on me. This individual is a team lead? I find no example of leadership in this person. Not someone I would follow as a team member if I worked at this restaurant.Characterless and a terrible example of...
Read moreTo start. When me and my girlfriend where ordering the cashier would laugh while taking the order and in the background we could here a man yelling saying stuff in the background and when we asked for a minute to look the cashier would turn his headset off then back on two seconds later and we would here snickering then back to being off. ( and if that’s was it I wouldn’t have cared) but after we get home with are food and beverages we notice that are mt dew midnight tastes funny and looks funny. It was grey and had lots of white debris floating through it, disgusting. In addition to this I noticed my bank statement had a addition 25$ charge on it seconds before the statement for my Taco Bell order from a company called square ( that lets you tap a card to you phone to have someone pay you). I eat here all the time and rarely have a problem. Unprofessional employees, contaminated food, and suspicious transaction on my card. I am outraged and...
Read moreLove this location!!!! I am literally sitting in the restaurant while writing this review and have nothing bad to say about this place! The service is amazing and super fast. The one time their service wasn’t amazing was when their system was goofing up; there were some customers being super rude about it, and the workers handled the situation very well. Scott is an amazing employee!! When there was a misunderstanding about the payment of my meal and the system had already finalized, Scott made every effort to help me and afterwords apologized with some cinnamon twists! This showed his commitment to providing excellent service and care for the customers of the establishment. Can’t wait for...
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