First run through the drive through we were told the monitors were down and the manager was on the phone with tech support. So we left for another location who had told us they were only selling breakfast which was not what we wanted. Decided to give the Maryland heights location a second go around and see if they solved the technical issues. The manager (I would assume) got on the drive through speaker and advised that they could bolt take cash due to the credit card machines being down but were prompted to proceed ordering. Upon pulling up to the first window and immediately I felt uncomfortable by how the employee was staring me down. I was not the driver, I was sitting passenger. Even after taking the cash and going to walk away, he turned back to look at me and I felt like I should hide. After change was given we pulled to the second window and waited. It didn’t take long to get the food but the employees were nowhere to be found until we were handed our bag. First of all, the kid ripped the bag and still proceeded to hand it to us in half instead of taking it back and getting a new bag. Second, the guy completely forgot that we had drinks. When we asked for them, he got them but wound up practically dumping the larger soda nearly into the car, leaving the outside of the car getting messy. Not to mention he didn’t even think to grab us a napkin to clean the cup off before handing it to us, let alone respond by getting one when we had asked him to. Needless to say it was beyond a given that by the time we made it less than 5 minutes up the street our food was cold. Lastly, one of the two burgers ordered was literally soaked in grease to where the bun turned Into a dough again and nothing on the sandwich would stack and stat stacked. Absolutely disgusting. Horrible service. Won’t be returning. Wish I could give 0 stars, one is beyond too much of...
Read moreDear McDonald's,
Let me start by saying the McRib is a culinary masterpiece in the same way that interpretive dance is a masterpiece of choreography—it's open to interpretation, but mostly just leaves you wondering why it exists.
Upon unwrapping this enigma, I was greeted by a slab of meat that looked like it had been excavated from a prehistoric tar pit. Its shape? Imagine a deflated football that someone stepped on. The sauce, generously described as "tangy," resembled a chemical spill more than anything found in nature.
As I took my first hesitant bite, I realized why the McRib is only available periodically—it takes that long for your taste buds to forgive you. The texture oscillates between mushy and rubbery, as if the pork was cooked by someone who learned about barbecuing from a microwave manual. The pickles, ostensibly added for a burst of flavor, were as sad and lifeless as the dreams of anyone who finds themselves eating a McRib at 2 AM.
To add insult to injury, the bun disintegrated faster than my faith in fast food after the first bite. It's like they found the most fragile bread substance known to humanity and decided, "Yes, this will perfectly encapsulate our McRib experience."
In conclusion, eating a McRib is akin to watching a B-movie: it's so bad, it's almost entertaining. You find yourself wondering how something so inherently flawed managed to come into existence, and yet there's a bizarre charm in its sheer audacity. McDonald's, if nothing else, you've crafted a sandwich that will forever be remembered—not for its taste, but for the existential crisis it induces.
Yours ruefully, A...
Read moreI would upload a picture of the receipt if I could… I ordered a happy meal for my son which I very rarely do to begin with but it’s Christmas Eve so why not? Well I get home and there’s an additional charge of 1.79 for the happy meal toy and another 0.69 for the beverage. I asked if the beverage came with the meal with no extra charge and they said that there would be no additional charges. With that being said it’s assumed that if you pay full price for the meal drink included and assuming the toy is free like it used to be in the 90’s with a purchase of a happy meal than why was I charged for them?? I was even told there was no additional charges!! If there are hidden charges you need to make that upfront and known instead of being sketchy on how you as a business makes $$ and keeps loyal customers. I’ve been a customer for 3+ years every so often because it’s right down the street but with that being said the product received from the Dorsett location has never been that great to begin with. You guys can do a lot better. Food is always dry like it’s left under a food heat lamp/warmer for hours. I work in hospitality myself and hold places to certain standards and after tonight I don’t think I’ll ever be back to this location. I’ve had better from other locations, where there’s no hidden fees and the food taste and feels FRESH!! I have my serve safe certification would not serve that myself; I would also like a complete FULL refund. My daughter even complained about how her fries were cold and her main course was dry. The whole experience tonight was not...
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