Regrets..not what I expected at all. I probably shouldâve just ordered one instead of six. Customer service and ambiance greatâIâd give it a 5! But what I accounted for in my overall average rating is the terrible mochi donuts (0+5=5/5=1). I dreaded writing this but felt this deserved complete transparency and honesty.
Donuts tasted 4-5 days old. No âfluffâ or âchewinessâ. It tasted oily, no flavor and just stale. No flavor at all. The frosting made store bought frosting seem like homemade royalty.
ListenâIâm no âexpertâ but this level of Mochi was just plain sad I couldâve cried it was damn near criminal. I was born and raised in HI where we eat mochi on a daily basis as a snack. Go Longs and buy Mochi or go local bakery get mochi. This was a poor version of donut mochi. And I had SIX different Mochi donuts to try from. ALLâterrible. So sad because I really wanted to love them. Thereâs another local Mochi Donut spot and they consistently make great tasting FRESH donuts.
I donât know what happened today. Iâll def try again with the hopes to update my rating but todays overall experience was a no go. I spent $23 only for it to go straight...
   Read moreI donât live in the area and was looking for a bakery to deliver a treat to a dear friendâs daughter for her birthday. Upon Google searching, I found Mochi Mochi. Their website said that they donât deliver but I called just to see if there was a chance. Jen answered the phone and she couldnât be any nicer. I explained my situation and, rather than just telling me they donât deliver, she happily told me she would check with management and call me back. Not even 5 minutes later I received a call from Aidan, who was more than happy to accommodate. As you can see, from the picture, they even were nice enough to add a personalized message and a flower! They sent me this picture, before delivering, to make sure that I liked the way it looked. Thank you, Jen and Aidan, for your customer service and kindness. I am...
   Read morePure yumminess!!
I've been wanting to try this place for awhile. This day was the day.
They're located in a marketplace which makes it super convenient to visit.
The lady that assisted me was sweet and kind. The donuts were so creative and pretty. I inquired if they all contained dairy and yup, they do.
I was a little disappointed but took one for the team and ordered a Churro Donut. Ate half. OH MY GEE !!! It was so freaking good. So fresh and yum!!
I would def order again but not order more than one due to the dairy reaction.
I highly suggest they introduce 1-2 dairy free Donuts to their collection daily. It's the right thing to do !!
Welp,...
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