Burger King — Restaurant in Maryland

Oh man, where do I even start with this nightmare? As a (former) loyal BK fan, I placed an order via the app: two burgers, including your hyped-up Bacon King (which is supposedly "royal" with bacon), plus two additional sauces costing just 50 cents each – because without them, your dry-ass buns are like a desert in the Sahara, tasteless and crumbly voids that suck the joy out of eating. And don't get me started on last time – in the Double Whopper, there was only one pathetic patty, like you're skimping on meat for the peasants. But okay, I thought, maybe this time it'll be better. Delivery arrives home – bam! No sauces, not even a trace. I'm not a drama queen, so I immediately hit up your "premium" customer service. The operator (some anonymous hero) grunts: "Fine, we'll give you $3 compensation. I agreed because I was starving like a wolf on a diet. Start chowing down on this "Bacon King" – and what? No bacon! Not a single strip! It's like ordering a Margherita pizza without cheese – just dough with tomatoes and pretensions of being food. I message back: "Hey folks, where's the bacon? Your king without the crown!" They reply: "Request accepted, we'll review soon." Soon? A week passes, I've already forgotten the taste of your "masterpiece"! I write again: "Guys, seriously? When's the response?" And that's when your star enters the stage – Gehovell T from Burger King Guest Services. This "specialist" (if you can call it that) responds in full rude mode: "Case closed. We can't help you further. Sorry for the inconvenience." Sorry?!! That's ruder than your burger without filling! Like I'm just a glitch in their coffee break schedule. Gehovell T, if you're reading this – you're not guest services, you're the "gestapo" of appetite-killing! Maybe they don't pay you in bacon either, so you're taking it out on us regular folks? Burger King, are you for real? Order over $20, half of it garbage, compensation promised but – plot twist – even those $3 I never got, and it's been 3 days already! It's not about the money, it's the principle – your dry buns need those sauces like a fish needs water, and ditching the bacon in a Bacon King is straight-up false advertising. I'm livid! No more stepping foot in your empire of fails. Customers aren't trash to "close cases" on without follow-through. Sharing this on Reddit and TikTok – let everyone know how BK...

This is most beautiful designed Burger King building I have seen. Windows on the north, east, and south side of of the building from hamstring to about eighteen feet let in sunshine. The high ceiling invites stretching the neck skward. There is an open feeling here unlike any similar type restaurant, and it feels more like a beautiful museum, cathedral, or basilica.

Food is good.

Manager who served was calm, confident, cheerful and accomodating. You know she's the manager by her voice, smile, modesty, and situational awareness.

Food is more expensive in Maryland than... let's say Utah, for example, but Burger King is innocent of the incestuous inflation.

Architecture effects emotions, and the three children with mama were energetic yet possibly helped by the open space feeling of a field before a mountain rather than an enclosed prison feeling of some buildings.

I hope I can bring my family back with me.

I know this is considered a quick-service restaurant, but turning around in my seat I can't help notice an almost ten yard solid stone bar for eating shines like glass.

I actually feel more peaceful in this Germantown, Maryland Burger King than in some parks, theaters, museums, and buildings of God worship.

Some lightly upbeat and beautiful Hispanic music just arrived, and it is not overwhelming...

Online ordering a pick up through app is still a joke for BK. First it takes 4 to 5 attempts to order through the app. Then when you arrive for pick up, click I'm here you get a notification that the order is placed and should be collected from the pickup area. After waiting 10 mins for it to be ready, upon inquiry we discover that they have not yet received the order in their system. 5 more mins of convincing ,showing the order on app and payment that they accept and start preparing. 10 more mins later the order is ready, but now they have messed up the sides ordered. So 3 more mins to get the correct sides. Plus the one of the employee is busy with a boyfriend sitting in the seating area. Other employees are utterly slow and speak so softly that communication is a major problem. 35 mins to pick up a simple order at at supposedly...