Domino's Pizza — Restaurant in Maryland

I have used the phone app for years, always good service. Last night ordered as usual to saved correct address and after a long wait and the app tracker saying delivered, I tried calling to inquire about paid for pizza. Waited on hold 20 minutes and gave up. Our pizza was sitting on a neighbors porch. Ice cold and damp. That is true contactless pizza delivery. Called the location today and they blamed us for entering the wrong address in the app. I checked. It’s correct. Same as always used. I tried to use their guarantee program on the app last night, but the options were for points. I just wanted a pizza. I realize things happen, and I know people don’t want to work right now. Everyone is trying to hire right now. I do expect an apology from the manager when I call though. A refund in this case would due, but I have other options. I will never buy pizza from Domino’s again. There are too many pizza delivery restaurants in the area for me...

I've never had a problem with this store but that changed tonight. I placed a substantial order for pickup. When I arrived the only person there was the most ignorant, rude & smug manager/employee I've ever dealt with. I was told I couldn't enter because I didn't have a mask. I said fine, then just change it to curbside pickup which they offer. Even with 2 other employees there he still refused. I said fine, then change it to delivery and again he refused. He became very angry and told me to leave. I said fine, just credit my account. After 5 minutes he finely did. I've done a lot of business with this store and have never had a problem until tonight, 10/10/20 at 11pm. I will never do business with this store ever again and if this is how they treat customers then I'm sure other customers will...

Normally i have ordered without any issues but this time i ordered and waited over 2 hrs for a pizza delivery. My children had to wait a very long time to eat ans this was a school night. When i called the store i was told the driver couldnt reach me so he turned ard. Absolutely ridicoulous as drivers previously never had this issue. The manager gave me a credit off for next timeband said theyd remake my pizza and deliver but i swear it took another 30 minutes for the driver to arrive and we live 10 minutes from this place. This was after waiting over 1.5 hrs. The food finally arrived and was terrible, the worst ive ever eaten from them. The driver was laughing that i was upset and i was very uncomfortable even eating this food. Terrible...