Coffee Coffee — Restaurant in Maryland

I can't believe I've never reviewed this place before. I've been coming here since i moved from jersey in 2009... before the store "move" and expansion! Hard to even imagine now. My brother, Anthony even worked here a bit before choosing on his undergrad school!

Ive got tons of great experiences here, from it being the designated meeting place for friend dates when i'm home from vermont every so often, to meetings with the HCC president when i used to be the SGA President, and now we're great friends! Such a welcoming atmosphere that's fostered great relationships for me.

The PEOPLE. I don't know how the hiring process goes, but you've nailed it. The owner, Betsy really just let's people be themselves, so each employee's personality shines through. I wanna be friends with all of you. Service is exceptional always. Keep up the social content, its heat.

-The family, the women! This is a family business, and women owned, of course, and it shines through within the warm and supportive environment.

The food and drinks, obviously. I love all the different cold espresso drinks you switch in and out. My mom LOVES your rainforest crunch (shes been getting that since 2009!) It's all delicious, tons of local farm and business support, as well as local to vermont, as is where the owner is from (and i'm currently at!) I think Someone in the family even has a sugar house in VT. The maple syrup is so good, this is one of the only places outside of vermont i can get a maple latte, so thank god it's right at home! Definitely fresh maple, too. Awesome niche they have, that has made me even more invested in this place.

-I have Celiac, and they've always been awesome with it. So relieving to go to a place that actually knows about it and cares that we (dietary restrictd people) have options.

I live, sleep, die, Coffee Coffee. Their espresso runs through my veins.

Edit: I'm supposed to be working on my upcoming (this week) finals for UVM right now, but I'm writing this instead because while, yea, im procrastinating, you deserve to know how...

tl;dr: food good. Service offered with attitude, not offered suggestions just "our flavors are on the chalkboard". Still unknown if caffeine free options, even after I asked.

Food is on the level it always is, but Super disappointed with my service on this visit. The person talking orders at the register offered responses like "......ok.....?" with a side of "..... ugh...". I asked for something like an iced tea with cream, and maybe something with coconut. I was answered with "I mean all our flavors are on the board and we have loose leaf teas". I was never offered any suggestions and had no idea that offered flavor syrups, which probably would have made their job easier if it were suggested. When I asked if they coconut milk: "hah, no".

When I asked to confirm if there was lemon in my order one person said "yes, idk" the other person behind the counter said "errr... no?". I asked them to confirm with who made the order. I wasn't nasty, rude, or curt, I just figured maybe they were inexperienced at this location. "It's there any way you can confirm?" They asked the person who made it and the person hardly turned their head and scoffed saying "yeah".

Only two people smiling behind the counter. The young lady that wasn't sure about my order (she was actually very helpful). And another person who answered a food question.

It wasn't packed and there wasn't a line. Can't see myself coming back after this last experience, especially since there don't seem to be many non-caffeine options. Or there might be, but no one mentioned it after I asked, just "it's...

Everyone I know raves about coffee coffee. Today was my second visit, and I was looking forward to popping in all morning. I ordered 2 iced coffees and a muffin. I enjoyed looking at the various gift items while I waited, which wasn't too long. When my order was up, it was missing the muffin. The barista asked what I needed, and I shared just the muffin. She said okay. I quickly asked if I had paid for it? (I was worried I didn't pay for it, or it wasn't placed). She quipped back, in a condescending tone, that she will be right with me and said she would get it. Completely shocked, I stepped over to a table, reviewed my receipt and confirmed I did pay for the muffin. So, I decided to wait for it (which was about 10 mins). 2 other orders were filled, by this same barista, and I waited patiently. Another patron commented to me that she did not like the way the barista spoke to me and she was sorry that happened to me. After I watched that barista walk toward that back (not doing anything else), and still did not finish my order, I walked up to the cashier who took my order (who is amazing and friendly) and requested help. She apologized and handed me the muffin in 2 seconds. She even remembered what I ordered.

I TIPPED for this service,. If hope the tip goes to the friendly cashier who recommended the...