$35 for 2 ten inche pizzas through door dash is absolutely ridiculous. And the pizza wasn't even that great. I remember when Papa John's was the pizza everyone went for but now I'll never buy from them again. $35 for 2 ten inche pizzas is highway robbery and the only reason I ordered was to treat my son. And he was the only one who got pizza with how tiny they were. I'm baffled at how they think this is ok. Never again will they get my business. Of course I couldve made my own but it's the treat and convenience of it. I'm just one person so it doesn't matter if I buy here again or not, I just wanted to say how i felt and how it was all around. There are way better choices and more pocket friendly businesses out there that have better pizza. Papa John's just isn't what it used to be. At least at this location it isn't. Minimum wage increases really have destroyed the working class and their work ethic along with cost. Unbelievable. And gene has made it even worse sadly. The only ones who get credit for good work ethic anymore are the dashes and hubbers. Again $35 for 2 ten inche pizzas. That is just ridiculous. For sub par pizza to boot. I'm ashamed to live in Bel Air anymore. Papa John Schnatter should be...
Read moreI placed an order on the mobile app and was tracking it. after over an hour (30+ minutes of that hour being "your order is on the way") i checked the tracker again and all of a sudden my order is "void". it was a cash order. So i called got some random operator after a lot of rings. I explained what was going on and her exact words were "Yea I see that here, let me transfer you to the forest hill store"... i said okay great waited a while for someone to pick up. Chris answers i explain whats going on and now all of a sudden my order is not showing up. yet somehow the lady knew i ordered from this store and that it was voided. yet now im talking to someone from this store and they dont even have a record in their system for my order at all. I even used 10 dollars in whatever reward points they have. and the excuse i had was something along the lines of your address must have been wrong or you ordered from another store. thats false. the woman on the phone originally knew my order and my address. i never leave reviews but this makes me angry. i really wish i wasnt forced to leave a star. just going to go back to ordering...
Read moreHalloween was crazy orders !! The call center (idk who trained those ppl or how to complain about them) r something else. In the store if u was here @ the wrong time u were waiting over 30 minutee. Kim Possible was trying to help but was giving ppl the wrong etas for orders. U would wait and it still wouldnt b ready when u came back the time she said. The mixed girls dressed as a 90s hip hop icon and ghost witch with red eyes for costumes did a great job helping ppl. All they did was try to make it better and they did that. Period. The black girl Aliya/Aaliya (said she was a manager) wasn't giving the right etas either. She looked like she did not want to b there to help ppl or answer the store phone ... but she has no problem standing @ the front counter on her cell phone. The knight did a good job helping too. The store manager shouldve had a sign @ the front saying why the wait was so long. It sayss the name Eric on the front door so if u want to know why ur order had to be remade and u had to wait extra time call the store (not the call center ppl) and...
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