Popeyes Louisiana Kitchen — Restaurant in Maryland

This is the umpteenth time that this location has gotten my order incorrect. Last night I was too tired to come back and get the correct wings (sweet and spicy) Instead, they gave me sweet and smoky Chipotle. I’ve been very understanding , the light skin lady with the dreads I guess she’s the manager, wasn’t there she usually is very professional and accommodating. However, I came in and told the young lady my usual situation about the mobile app, not allowing you to order a six piece combo with a frozen lemonade - and I usually just swap it out when I get there. The young lady made me pay an entire 1.06 difference . I pretended I couldn’t count for a second and asked her how much more the frozen beverage is. $2.59 to $3.29 is $1.06 more ?? wow! then I only checked for my condiments (idiot me)I don’t know what it is about Popeyes franchises telling their employees that there is no more sauce left or you don’t atleast give a disclaimer that you’re not gonna include the condiments when asked to on the mobile order. but I’m always constantly having to ask them for sauce. They look at me weird and only give me one then pretend that there’s no more left . literally saw someone come in ask for the same sauce and the young Hispanic girl gave them one. I’m going to be persistent instead of trying to run away. I have to stand up for our community . a simple Popeyes in our neighborhood should be functionable enough to visit from time to time. I’m gonna keep up the good fight next time I will take pictures , names, ask for the manager…before I step out and drive all the way back home. I’m gonna make sure I get what I ordered and they are going to have to actually...

So today I stopped by a Popeyes in Baltimore. I pass this location quite frequently and decided to stop by to see if they could swap out my tenders for red beans and rice. The young lady took it and said asked did I want anything else. I told her. I just a side of large red beans and rice. A man walks to the window and say no we can’t take that you have to take it back to Baltimore. 😒. No greeting or unfortunately we won’t be able to assist you. I looked at him and asked him was he serious and he said take it back to Baltimore. I was starving and happened to be in Baltimore and stopped at that location. This location is 15 minutes from my house and given that I come here frequently. I didn’t think the swap out was that big of a deal. I’ve never seen this man before but if I’m not mistaken his name is Mr. V. I will attempt to get in touch with the Baltimore location to see if they can give me a refund. The development of this area is happening quickly given there is sick other fast food places that just opened up near you that was a bad move. The way he just spoke to me over some food was sad. The goal is to never be unhappy or rude as he was to me. Eating in PG County is a hit or miss when it comes to customer service. I was in line for 23 minutes to be spoken to like💩 I guess this is another sign I should’ve just eaten at home. Let me say this I have been to this location multiple times and I’ve gotten occasional screw ups and it was fixed but this situation it’s...

This Popeye in Clinton has gone downhill. There was a wonderful manager there that I don’t see anymore. She was a Black lady with locks or twist in her hair, she was very professional always greeted customers with respect and a smile. When she was there the food was on point. Now this Popeyes is run by nothing but Hispanic and the food if horrible. Everytime I visit this Popeyes there’s something wrong with my order. I’m not bias, but I have noticed the changes at this location.

I’ve experienced a little bit of rice drenched in red beans and gravy. There was actually little to no rice in that container. I asked for a thigh and received a cut piece of chicken that looked like a chicken neck. Ive received undercooked chicken on 2 separate occasions.

It a Hispanic female manager that has a bad attitude. I was in the drive-thru and she was at the window. I tried to explain to here my experiences and she completely ignored me didn't give me no eye contact. She just pushed my food out the window at me.

I’ve including what my chicken looked like at my last visit (undercooked). I’ve learned my lesson, I won’t patronize this...