Smoothie King — Restaurant in Maryland

I ordered curbside a premama smoothie. I called to let the store know I was in zone 12 to pick up my order as what I was told in the instructions. I called to let them know I was in zone 12 to pick up my order. The young man that answered the phone asked for the order name and I told him. He then proceeded to say my coworker said you have to come inside to pick up your order and I asked why because I ordered curbside and his response was I just started here I do not know. I said well I can’t come inside that’s why I ordered curbside he said he’d be out with my smoothie and after waiting for ten minutes no one ever came out. I will never return to this store again. Poor customer service. I did end up getting my smoothie, but the service was not...

They've been consistent with their quality of the smoothie. Everytime I go here the smoothies are outstanding!! THIS review is really because of neglect of the employees...not all but some. I ordered online and picked up and watched them make my smoothie from outside. I noticed the person who made my smoothie didn't have her mask up over her face. Because of the current state of the country I want make the manager aware of the requirements that a mask should be worn at all times, and that sometimes the employees neglect to wear theirs. Now when I walked in the store to get my smoothie was when she put her mask on. I am concerned because it does present to be a health risk when the employees don't have on a mask...

The staff is really nice. The manager (just guessing) was training someone new and she was so patient and informative with her. I was impressed with how she managed the new person and the line and kept the smoothies coming out quickly. I did however become extremely sick after having my smoothie, became very nauseous. Since it was the only thing I ate all day, I'm guessing whatever was in the smoothie just didn't agree with me or maybe I'm just coming down with something. I'll give them another shot in a few weeks, because honestly the service was great and I...