I went to this restaurant in 17 minutes, and 1 minute before I got a message saying your order was ready, I arrived at the restaurant. The doors were closed. We were told to pick it up from the Drive tour. The lady there is alone. There are 4 cars on the Driver tour. It's already slow. Do I have to wait for the order that has already been placed after 17 minutes? Also, this food is not free!!! And also, this business says that the money you get is enter through the door, enter through the chimney, enter from the roof, enter from the drive tour. What is this? That is, it is nothing but disgracing the customer with the customer's money, and these businesses survive with the customer's money. (Disrespect to the customers) They are still insistent on not fixing these restaurants and you also look at the time to eat two pieces of food and you get even more hungry and you cancel and leave before you get your meal. Is there such a business concept? If the employees there want to learn how to make money, they need to be taught and you can eat two pieces of food in 17 minutes. In order to save time, the Driver wants me to wait on the tour. They don't follow the system. They have nothing to do with the business. Even if they make money, the staff gets their salary. Even if they don't, they get their salary. Since the staff knows this, they do their best not to do it. As a result, the orders are canceled and not taken. These restaurants are generally very problematic, they insist on not making the orders. They didn't go there to do it, the less they do it, the more they rest. My understanding is, respect to our people who read this, and I don't believe that these restaurants will improve!….. Everyone has set a rule according to their own opinion, but the roof is the same!!! So the company is the same, the rules are 'you go to a different restaurant, a different rule', you go to another place, a different rule, and this is a...
Read morei usually have great experiences with this taco bell, however i ordered a delivery here that came sealed with my receipt but the incorrect items and wasn’t able to correct it with doordash, so i returned with my food. i was told my driver, apparently a “lady with an african accent” came back for my actual order, which didn’t make sense as my driver was a man and i had discovered the order was incorrect maybe about five minutes before i left and had only informed doordash about it when i left my house. when i asked for my correct order, trying very hard to explain that my RECEIPT was correct but the ORDER was not, as in the receipt was sealed with the wrong bag, the man behind the kitchen seemed to refuse to listen to me and was yelling and complaining about how he had made the order three times, talking about how i just “wanted free food.” what am i going to do with 9 burritos??? if you mistakenly stickered my receipt to the wrong order, i don’t mind, just own up to your mistake and don’t yell at your customers just trying to...
Read moreI walked in with a cane, I asked if I could Dine in and was told carryout only. As I'm waiting for my order to be taken, I was told to order on the kiosk. After I ordered I didn't get receipt from the kiosk,so I asked for one. The person who told me to order on the kiosk had a attitude,the Manger had a attitude coming out asking like I was supposed to change my mind, who need a receipt??? As I'm waiting for my order a female walks in and did the same thing just stood there waiting for someone to take her order, which they did. Receipt come with contest and customer service number, which I called and voicemail said call back during business hours, it was business hours when I called. I was able to enter the 500.00 Contest and get the 1 800 number which no one answered. Customer service was at it's worst for me on this day. What no one knew was I went out my way to get Something I had a taste for to enjoy at National Harbor. The only thing I enjoyed was the weather after...
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