I get tired of spending money on bad service. Businesses wonder WHY nobody's coming to eat?!?! I know I will not be eating here again!!! I asked questions about an item I was ordering and the girl on the phone was so rude with her response, " What do you mean what is the difference in the items??? one is spicy one isn't!!" ok... im asking for a reason... food allergies and it doesn't state that clearly on the menu. I asked a few more questions... my thought was to just not order because she was so continuously rude!!! Why am I being nice spending my money for you to talk to me how ever you like?!?! I called back in consideration of the driver so I could meet him outside. I asked do you know about how long the driver would be??" It's cold and a long walkway. There she goes again... rude!!! He missed a tip and I won't be ordering back with them again!!! Being in management, customer service is very important, and this young lady could be and is very detrimental to the progression of any business with her unwanted attitude. Remember to treat people the way you want to be treated and that ALL PEOPLE ARE NOT THE SAME. i am sorry if you were having a bad day but I lost my appetite and you have lost a customer....
Read morePretty good food, not fantastic but worth the price except for the chicken. The hunan chicken had good flavor but the chicken itself was very chewy so I fed most of it to my dog. My husband loved his lomein and I really love the crab rangoon.
What really irks me though that the driver was very rude. We were really busy with our toddler, hence the delivery even though we live right up the road, and we realized later that he called 3 times before coming to our door. We live in a complex and kept hearing someone honking outside and we now think the driver was trying to get us to come out to him which is ridiculous. Obviously he knew where we were since he finally came to our door. Last thing that annoys me is they didn't give us our free soda that they had listed if you spent...
Read moreThe customer service here is absolutely horrible. I do not even recommend ordering from here at all. Take your business elsewhere. I ordered my food at 2:25 PM and my order got here 3:40 PM. The lady told me that the food was going to be here in 30 mins. The driver called me at 3:15 PM saying that he was outside with my food. He was not there and he was at somebody elses home. The place is literally 3 minutes away. This was so ridiculous. That is exactly 50 minutes from when I placed my order. I then waited another 25 minutes for him to get here. The lady constantly hung up when I complained and the driver never picked up his phone. I called to complain and the lady said I ordered at 2:50 PM. I will include screenshots of when I placed my order and...
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