Tropical Smoothie Cafe — Restaurant in Maryland

Here is my advice. If you are running a location that's basically surrounded by alternatives, selling the same, arguably superior products you are selling.

Often when I attempt to use the app, and I submit an order it rarely goes through. It's specifically with this location. I assuming they decide to not take online order at specific times. Judging from other reviews this location does its own thing with their opening and closing times.

I recently went in person to just place an order. The guy seemed annoyed I didn't place my order online.

Oh, and when you do order in person and pay with a card their tip prompt defaults to 15%, it does not allow you to tip nothing, which is also pretty sketchy. It Let's you tip higher, but hitting "no tip" conveniently does not work on...

Cashier was on a phone call on speaker phone the entire time, even when he was taking my order and ringing me up. I couldnt really hear/understand the cashier over the voice talking through his speaker phone while i was trying to ask a question and order. It came off as very unprofessional. I actjally think he forgot to charge me. I tried paying. Smoothies are good. Food choices are dissapointig for me personally but its okay. i miss their...

Fernando H was the name of the employee during our visit, he was on the phone with someone the whole time, had one order on his screen and it took him a while to come help the line of customers in the store. no sense of urgency in his movements took 20 minutes to receive 1 wrap and 2 smoothies. As a manager of a quick service restaurant, he gave off that he did not want to be there, and had no intentions of...