Quatman Cafe — Restaurant in Mason

★★★★☆ Food quality ★★★★☆ Service ★★★★★ Ambiance ★★★★★ Value ★★★★☆ Menu selection ★★★☆☆ Location/Accessibility ★★★★☆ Overall experience After a long and tiring hiking trip, I found myself craving a classic American hamburger. As luck would have it, I was in the vicinity of the popular Quatman Café, a restaurant that has garnered a reputation for its family-friendly, small-town vibe. Eager to satisfy my hunger, I decided to give it a try. Upon arriving, I noticed that the parking lot was small and shared by two other businesses. Nevertheless, I managed to find a vacant spot and made my way inside. As soon as I stepped through the doors, I was enveloped by the delicious aroma of cooking food, which only served to intensify my appetite. The décor was dominated by the patriotic color of red, which created a warm and inviting atmosphere. While the lighting was a bit dim due to the lack of natural and artificial sources, the space was cozy, with enough tables and booths to accommodate a few dozen patrons at once. The counter and restrooms were located at the back of the restaurant, far from the entrance, and there was a small bar in a separate room that appeared to be closed at the time of my visit. As I surveyed the scene, I couldn't help but notice that all the customers were white and dining in groups. Though I initially felt a bit intimidated, given the stories I had heard, I quickly dismissed the thought and made my way towards the counter. However, I was stopped by a male staff member, seemingly the chef, and asked if I was a customer. After confirming my status, he instructed me to take a seat and wait for the waitress to take my order. I complied and chose a booth near the entrance. The waitress was prompt in taking my order, and I requested a half-pound burger with tomato, onion, and pickles, minus the cheese. I also ordered a side of shoestring fries and a can of diet coke. Before I could even request the burger sans cheese, the waitress informed me that it was not included in the recipe, which made me chuckle as though she had read my mind. When my order arrived, I found that the burger components were not assembled, and I had to put them together myself. While this might be a hassle for some, I found it rather amusing, much like playing with a Lego set. The condiments, utensils, and napkins were located on the side of the table, which I found a bit unusual. As I took my first bite, I noticed that the buns were not warm and toasted, which could be a minor annoyance for some. Additionally, the patty felt a bit lukewarm and not freshly cooked, as if it had been reheated. The vegetables were cold to the touch, which caused the burger to lose heat rapidly. However, despite these setbacks, the taste was amazing. In fact, it might just be the best hamburger I've ever had. It was as if the burger was meant to be eaten at this very spot, at this precise moment, with these exact people, as if the universe had altered the rules of gastronomy just before I took my first bite. The flavor was mild, which allowed the taste of the patty to shine, even though it was relatively plain. The patty itself did not have a strong beefy flavor, indicating that it might have been made from mixed ground meat. The pickles were homemade and less tangy than the canned version, which I appreciated. They were also crispy and crunchy. The shoestring fries were hot and had a crispy skin yet soft texture, which paired well with the ketchup. The chef was generous in his portion size, which I enjoyed. As for the diet coke, it had a lighter flavor than the regular version, which allowed me to savor the taste of the burger. While the service I received was efficient, I sensed a hint of tension among the staff, likely due to the demands of a busy day and limited personnel. Despite this, my experience was pleasant and above average. Although I wouldn't describe it as a remarkable experience, it was undoubtedly satisfying. This café has left a positive impression on me, and I recommend it to those in search of a satisfying,...

This place used to be amazing; the cheeseburgers were the best around. Over the past year the service and quality have gone way down! We don't eat out a lot and Quatman's Cafe was a family favorite so when we voted for where to go, it wasn't uncommon to go to Quatman's Cafe. That is even despite the very small crowded space with it being a local favorite of many! However, we went about a year ago and took my sister from CO there for her birthday and I actually felt bad that it wasn't as good as usual. Burgers were over cooked. Then we went again a few months later and experienced the same disappointment. The last time we ate there we decided it would in fact be the last, experiencing yet again the same disappointing experience with the quality as well as service. A few months passed, bringing us to today when we gave it one final chance to win us back as customers and sadly it was the worst quality yet my burger even burnt!!!!! So a bit disappointed losing a good burger joint as a family favorite, but we will have to refuse to pay the good burger prices for a not good burger or to eat a not good burger for any price! I have noticed different staff, not sure if that is the reason, but although it was still way over crowded due to the yuppie atmosphere of Mason, eventually the poor food quality and service will leave people searching for a new yuppie hangout! Not sure if this is the same downfall at other locations also, but the Mason location is going...

First time here. It was a bit of a letdown. Prices should reflect a lack of true dinnerware. Being served on throwaway plates or baskets felt a bit too informal. I do not know if that was just because we sat outside, or not. Unfortunately, no one in our party of six ordered a burger. I'd like to go back and try one in the future. The food we did get was not anything too stellar. 3 ordered reuben sandwiches - 2 turkey and one regular. The regular one had a sauce the recipient did not care for. The other two said it was good, but they didn't finish their sandwiches. They also had bean soup. Which looked good, but they said it really lacked any seasoning.

The chicken salad looked very good, so I took a sandwich of it home. It was good, but the bread was not really thick enough to support the salad.

Beer did not come out ahead of food, which seemed odd.

What I disliked most was the noise of the people whose children were allowed to run about through the patio eating area. They shouted back and forth and were pretty rude. I guess they must eat there often and are comfortable with letting their kids run about. Just found it to be more than I wanted to experience, so if we go back, we...