Jekyll and Hyde Taphouse Grill — Restaurant in Matthews

OMG what delicious food. Kudos to the chef, I had the most butter like, flavorful, mouth watering, Filet Mignon. The rest of my family was equally pleased with their meal. I had no trouble swapping out a potato for a salad. This is one of my favorite go to restaurants. And I'll tell you why. There was a giant TV board in the restaurant for everybody to see and it didn't have a sports game on. I love this. It had the wine, beer, and events list. Did you know they do brunch? There was one TV, but my husband couldn't necessarily watch it. 😂. He was forced to talk to his family at the dinner table. Lol. If I had my way I would remove that TV too. My server was ELIJAH. I want someone to give him a raise. Super personable. Very attentive. And I learned a little bit about him, because he took the moments to communicate with his customers. Servers are just not there to serve us. They are people too with stories making a living. They also have an open kitchen. I love this. I love seeing what's going on in the kitchen. So I noticed one of the cooks with food prep gloves on his hands touching things and used his cell phone. And guess what, he changed his gloves! Before he started working on food again, he changed his gloves. A+++. Give him a raise too! On another note whether it was Elijah or someone else, I ended up dropping my scarf behind at the table. And guess what .. no one stole it and took it home! Honesty. It was handed in and I was able to get it the next day. The restaurant was filling up quickly while we were there. And the next day when my husband went to get my scarf, he said the place was packed. Both of us noticed on both days there weren't any kids. There is also a rear parking lot/entrance with plenty of parking. Now the one small negative..... The chairs are a popular trendy metal industrial style and not accommodating, nor comfortable for average/larger bottoms.There are some booth seats in this particular case. But none of us in my family found the chairs to be comfortable and we all have different sized bottoms. We moved our seat to a booth bench for this reason. (Hubby got stuck with the chair. Lol.) The only reason that we would not eat here on any particular night would be if we had to sit in one of...

Full review

Jeckyl and Hyde! I had the misfortune of dining there 3 times and I can say they’re terrible! Each time I’ve went they’ve managed to either mess up mine or my wife’s order, the first time I went my wife’s chicken sandwich was super dry and the sauce they had with it wasn’t that good. They’re drinks are okay but should be better for what they’re charging. I found out they had brunch because I figured eh, maybe their brunch is better and I went on an off day the first time (I’m also a HUGE brunch fan) their brunch was super disappointing. They are incapable of cooking anything good even by accident. I went and ordered a croque madame and that thing didn’t even come with syrup the “French toast” it came with was dry and tasteless like regular bread. My wife ordered this chicken sandwich thing that was supposed to come with this spicy jelly. They literally put a drop of it on like to mock us or something. We had to ask the waiter several times to get condiments that should come on the meal in the first place. The 3rd time I went it was on the company so I couldn’t complain, I had a bunch of appetizers that the drinks aren’t half bad. The appetizers were just disappointing, the one thing I can say about them that is a minor saving grace is that they have a good variety of drinks. I’d say their drinks are slightly above average at best, but everything else there is god aweful.

TLDR: The food was meh

BRUNCH: I came back for brunch, it was very disappointing. The people were very nice and the drinks here are decent but the food is just not very good at all. For some reason every time I ask for candied bacon they give me regular bacon, the food is very bland, not tasteful and I had to ask a few times for extra sides like honey and pepper jam in order for my food to be any good. This place is okay for drinks but their food could really use a lot of work. This place is...

Start with food was pretty good. My issues didn’t start until the bill came. Took forever so like an idiot I handed her my card and said “I trust you”. Big mistake. She had the machine with her and I selected 20% and signed. She asked if I needed a receipt and I said no I’ll just take the itemized copy that she was quickly folding up in her hand. We had 2 burgers, 2 beers, and a Diet Coke and I noticed the machine after tip was $90. Thought that was a lot for what we got. Then I looked at the itemized copy and she charged us for pimento balls which we didn’t order. Now 5-10 minutes go by while we wait for her to come back and she doesn’t so I go look for her and when I find her and start to explain, she interrupts me and says, “Pimento Balls right”? OMG she knew what she had done, probably a simple mistake, but instead of coming out to fix, just hoped we didn’t notice. No worries give her the check and she says she will fix it. She brings it back and says “it’s fixed and the tip is still there so don’t tip again”. How nice of her to keep the tip on the overinflated check. I flag down the manager because the check itemized copy is correct, but the credit card still says $90. He says “wow that is weird and takes it back. So now we are at 25 -30 minutes and he comes back with the check and the overinflated tip still in their. By now I would expect a so sorry I took a beer off, they have had to adjust the check 3 times now and the server is dishonest at minimum, but nothing. He says should be correct now. Now I’m pissed so I just tell him to take it back again and bring it to me with just the bill amount because I am not paying 30% tip after all of this. He did apologize but hardly mattered at this point. Always...