Burger King — Restaurant in Maumee

I hope that this travels back to the amazing employee, Mrs. Lean (I hope I’m spelling it right), at the Maumee ohio location. My little girl turned 5 this past year, her request for birthday lunch? Burger King of course! Leann greeted us immediately, was so kind and professional she made my daughter feel like an absolute princess! The restaurant was clean and decorated nicely for Christmas. Leann made it a point to make sure (without us asking) that my daughter received a Barbie toy compact, and what’s better than Burger King and Barbie toys? A cookie of course! Leann went out of her way to make our little girl feel special ! You don’t see that often these days and I cannot tell you how good it felt to see and experience. It’s so important to be kind and to see someone else doing so is amazing. It’s things like this that brighten our days and lighten the loads of life! Thank you Leann for your kindness I hope you see this and are recognized, I imagine I’m not the only one who’s witnessed...

Food is usually decent and/or standard for fast food. However, most of the employees seem bored or unhappy (they're never rude, just no "personality") with the exception of one or two. There's seldom a "thanks, have a great day" or other pleasantries. Just all business. Also, every time we've been here, the service is EXTREMELY slow, drive-thru or dine in/to go, with no correlation between a slow or busy time of the day. Seems like the food takes forever to make. Maybe that means it's fresh (I hope)?! Usually just get a small, plain cheese burger with fries and that can take up to five or ten minutes at some times. If you order chicken of any kind, it'll take longer (but at least it'll be hot! Food is always hot and appears/tastes to be...

Stopped in after doing some shopping a little before 10:30am. Breakfast menu was on the board. The lady behind the counter said it would be a minute or two to take our order. While waiting the menu switched to lunch. We asked what they were serving breakfast or lunch and she replied breakfast ends at 11 on Sunday but if you would like to wait 5 minutes for lunch to cook you can order lunch. We opted for lunch having a few minutes to kill it wasn't a big deal. 11 rolls around and still no food. I'm giving a one star review because we had to wait 30 minutes for fast food because spring cleaning had to be done and were told it would be an extra 5 minutes and cleaning was more important than...