Computer Discount — Local services in Maumee

took laptop in- gaming laptop for slow performance, wifi off,and speaker issue after windows ten update.Informed them I was looking for new router,and some other peripherals,and also a back up laptop. They collected my approx fifty bucks and said they would call in a few days to let me know what was going on. No explanation of what they were going to do, and only spent a few minutes showing me some things in the store without asking any questions as far as what problem i was trying to solve. Three days later- no word.. I called- they said to revert back to windows seven, nothing was fixed, speed could be improved with a solid state drive for 150.00 give or take. I brought the computer home, spent three plus hours.. now wifi radio is back on, speakers work again and windows ten performs flawlessly, with some extra adjustments it is also faster than its been in a long time. I contacted the company TWICE by email for the gm or owner to call me. Only response was one vm from the store-- person didn't even identify themselves. I will never go back there, ever, never ever. After i fixed my own computer, i purchased lots from amazon- the sales computer discount could have had. There is a computer repair shop on conant- just down the street, and one on dussel, just around the corner- check those out.- do yourself a favor-- I gave them a chance to have a conversation and was ignored. oh, if 'the owner' gets on and says its a fake review..this is reference to their invoice number 2219, and a now regrettable charge to my bank account....

I have looked at reviews and have seen that either people are saying they are a great company or a bad company. I have taken three different custome build desktops to them in which I have tried to fix on my own after building them and in some way messed them up. Each time I called and ask more questions than even I would want to answer but they gave me detailed instruction on what’s could be the issue and how to possibly fix them but let’s be honest prefer to pay a few dollars and have a pro do it for me and knowing once I get it back it will work. They have always treated me with the upmost kindness even though I knew very little what I was talking about but they always understood what I was saying. This is the go to place if you have any issues with your computer. If people complain about prices try going anywhere else it will be the same if not more expensive, don’t like the customer service, then I don’t know what to tell you you are probably lying because everyone there has been very nice to me. They work fast, fair prices, communicate very well with me while they have my pc, and I just enjoy stopping in to see what new items hey have such as monitors, graphic cards, cpus, or other nic nacks that I didn’t realize I wanted till I went in. GO HERE FOR ALL COMPUTER PROBLEM...

Not happy with this location. Have purchased several computers from the Central Ave store and had really good service. Now, I work near Maumee and this store is much easier for me to get to. Called in this morning with a question. The person who answered stated politely that he was helping a customer and asked me to hold. After sitting on hold for 5 minutes, I hung up. He could have very easily asked for a number to call me back at, or simply stated that he was busy and short staffed and suggest that I call back in 10-15 minutes. No fun sitting on dead hold. Not going to this location. Not convenient for me to get to Central Ave., now. Probably going to look for another place to...