McDonald's — Restaurant in McAllen

Latest Visit: Well, nothing has changed. The staff is still not interested in being there, and they're not very knowledgeable with the ingredients on the burgers. I was asking for the dehydrated onions that are used on the Big Mac, and the young man said that they had to dip them in water and would be messy and that they had just run out of the slivered onions. I had to request the assistant manager, and he went and got the onions with no problems. Without asking me, I was sold a McRib Sandwich with no onions. Luckily, they had given me the other onions for my Hot and Spicy Chicken Sandwich.

Previous Visit: Cashier didn't seem to be genuinely interested in being there. Waited for a while for my food, which is unusual for McDonald's. They are known for being fast at serving their food fast. And it wasn't even busy. When I went to check on my food, I found it sitting at the pick-up window. The cashier's attitude was like, "Oh well, that's what happens when you order for pick up on the app. This is after she told me at the register that she would take it to my table when the...

For those not familiar, this is the regional location that handles the hiring and training for new employees at all McDonalds stores within the surrounding area. They do a a very poor job in handling issues regarding new hires and resignations. My spouse went in today to return her uniform. We drove all the way from north Edinburg to do this. A Mexican woman at the counter, could hardly speak English, tried to refuse her and told her to come back during different hours (at least we think that's what she said. Her inability to communicate left us unsure). We requested a manager, she refused (or did not understand). We left the uniform on the counter and told her to take care of it, since she wants to play Manager. She's still having trouble getting her last paycheck due to this company's disorganization and incompetence. We will be sending in a written complaint to your corporate office about this incompetence and lying, as well as this location hiring people who are clearly not capable of speaking English (and probably not in the...

I went to this location this morning and had a BAD expierience. I have been denied to speak to a SUP and this morning I had an order that I realized at the window needed to be fixed. I apologized for my mistake and was fixed with refund. I was moved up n was waiting for my refund. I was given the refund n spoke to GLORIA where I told her that my SPRITE was Carb water n needed a new one she looked at me like they did not tell u.I was like. No maam I asked was I supposed to know and she was like whatever rolled her eyes like bothered she was talking all over me. This is not the first one or time this happens. I am tired of speaking to SUPS n continue to see same behavior. I requested PICANTE sauce n was adv DoNOT have any. I already had my order n they said we dont have any and get home I see they added one(lies). I have had it I live close to this location n have to drive more than 10 miles to go to another on. Becareful when u go to this...