Schlotzsky's — Restaurant in McAllen

The wait is over and the location is complete and the disappointment is real. I will be concise as there is no going back; the sandwich itself is "light", not the usual amount of meats; even the edges of the sandwich rub with each other. For a newbie this doesn't make a difference but for someone that has sponsored this chain for two decades ( 20 years) it's easy to see the paucity of ingredients when compared to the now defunct location on 10th street- at this location there was no skimping on the amount of meats. To add insult to injury my first "original" was moist at the bottom of the bread ( who knows what liquid soaked the bun) which in itself lacks the usual crunch and the cherry on the pie a little flying creature touched the surface of my sandwich (at 1 o'clock on the right half of the sandwich on the border of the lettuce and ham). To sum it all, good luck and au revoir, adios,...

You can remind them to put veggies in your chicken bacon smoke cheesy til your face is blue, they can recite it back to you exactly how you ordered it, and 45 mins later you'll still receive a roast beef sandwich with nothing in it other than the meat cheese and sauce like I have the taste buds of a 5 year old. Had to go in to ask for the parm and hot sauce packets (before I checked if my order was correct...my bad). Only handed one of each and when I reminded her I ordered the big hubcap sized sandwich and we needed more packets, she looked severely annoyed and handed me more. One customer IN the restaurant and 3 cars in the drive thru. Not sure how they got my order wrong nor does it make sense that it all took close to 45 mins. I miss the 10th St location. Whoever trained these folks...

5 Stars – Amazing Experience Thanks to Miguel!

Every time I visit Schlotzsky’s, Miguel Luna makes the experience unforgettable. He’s hands-down the best cook there — everything that comes out of the kitchen is fresh, perfectly made, and full of flavor. You can tell he takes pride in every sandwich, pizza, and salad he makes.

But what really sets Miguel apart is his incredible service. He’s friendly, fast, and always makes customers feel welcome. Whether you’re a regular or it’s your first time in, Miguel treats everyone like family. You can tell he genuinely cares about his work and the people he’s serving.

If every location had a Miguel, Schlotzsky’s would be unstoppable. He deserves all the recognition for going above and beyond. Give this man a raise —...