Applebee's Grill + Bar — Restaurant in McComb

I ordered the Bourbon Street Chicken and Shrimp and my food was just as dry and tough and horrible as it was when I left the first review about how terrible it was. I talked to the bartender Tae who took my order and I also spoke with the manager on duty and I told them BOTH SPECIFICALLY THAT I WANTED MY CHICKEN MOIST AND NOT COOKED HARD OR BURNT OR DRY. I’ve had the Bourbon Chicken & Shrimp dish SO MANY TIMES and I know EXACTLY how it’s supposed to be prepared. Whenever the right person prepares the dish it’s impeccable. The manager himself told me that he was the one that would be preparing the meal. When I received the meal the presentation of it was very nice, but when I tried to cut into the Chicken it was very hard to cut. It was cooked/ burnt darker/longer than it should have been cooked. It was very dry and very tough. I told the bartender who took my order how I was not happy about my food. But instead of me not sending it back I attempted to try to eat it. How or why would I get some hard burnt dry chicken after I told the server and the MANAGER while placing my order exactly how I wanted my food cooked. Then for the MANAGER himself to be the one who prepared the meal and I receive such a horrible meal. That’s absolutely terrible and I’m very very disappointed. I’ve not been back to Applebees since this because they obviously don’t have the proper cooks there that they need that’s able to prepare the Bourbon Chicken and Shrimp dish the way it should be prepared. For me to speak with the MANAGER before my food was even cooked and to still get a horrible meal it’s just completely ridiculous. So then after letting the bartender know that I didn’t enjoy my meal, I then asked for the manager again. And the only thing the manager said was that I should have come to him before eating it. Which I didn’t eat all of it but I didn’t send the dish back before continuing to try to eat the mess. Because I had told TWO PEOPLE ONE BEING THE MANAGER that I didn’t want hard dry tough chicken. I said please make it moist juicy and tender because when it’s prepared correctly that’s how it is! I was not happy with my food at all. It was the worse experience that I have ever had at Applebees and like I said I haven’t been back and I don’t know when I’ll go back again. Because right now the food is being prepared in the most horrible way! My pictures may not be able to show the toughness and the darkness and the dryness but my tastebuds could definitely tell and I also showed it to the manager on duty! It was absolutely horrible. And also my friend girl had the exact same dish and she complained about hers being too hard and tough...

The food here is mediocre. It's an applebees, of course. But the point of this review is the sheer lack of communication and competence among employees. My boyfriend and I recently moved in with aging family from a different town, so we have been searching for employment. We heard about a hiring event where they were doing interviews, so we went. We both gave our names and numbers, except my boyfriends number doesnt work currently, so I told them to use my number for both of us. We were told to wait in the car. We sat there for an hour before I went inside to see what was up. They told me my boyfriend never came. I said that my phone had never been called for either one of us. I dont know why they wouldnt have moved to the next person, which was me, but i made it clear no one had called the phone in my hand. The hostess sat me first after a minute, and when she returned to the host stand she asked my boyfriend, "is she always like that?". I was interviewed very briefly before being told to return at 130 a few days later. So I did, and I waited 30 minutes before the kitchen manager interviewed me and it seemed to go well. Except the kitchen manager told me they didnt have my number the other day, so because I waited an hour my interviewer did not have enough time to interview me. At 4pm on a Thursday. Whoever told her that was wrong, because I watched my phone number be written down (At this point I'm having serious doubts about their so-called emphasis on teamwork....). I was told to return again at 3 the next day to speak with the GM. So I did, and waited a while yet again, before my original interviewer walked up to me and simply said I would receive a call the next day about the final decision. Well of course they never called me. They utterly wasted my time and didnt even have the guts to tell me I wasnt hired over a phone call. Since the food isnt anything special, I recommend going somewhere else. If only to avoid the rude hostesses, incompetent staff, and long waits when...

We had a bad day and we were starving so we got on google maps to see who stayed open late. It's about 830pm. So, I looked for places still open at midnight because we had an hour's drive and knew they'd be closing down and service is not that great when people are tired and ready to go home. The unspoken rule of the restaurant is never to go in the last hour open and order food. So we get there at 10 mins til 11. We are pushing it. Cars were all over the restaurant parking lot but no one was inside. A couple of cars in the back lot have lights on but never move. We get to the door and it's locked. There are 5-6 employees just hanging out at a back table in the corner staring at us. No one moved. No one said anything. They acknowledged our presence. I will never come back and that was my first and only experience with AppleBees. I've worked in the restaurant industry for 25 years. Just from a personal perspective, the cars in the back lot were employees, on the clock, with no business being there. Whether it is to be true or not, the on-site manager should have noticed, if I did. The party in the back corner was not rolling silverware or engaging in an "end-of-shift" meeting. If they were preparing for a "walk out" they should have been at the front door or out of customer sight to defer this type of complaint. Also, update your hours on your door and Google so that customers do not drive an hour to eat at your restaurant and find themselves returning home...