Little Caesars Pizza — Restaurant in McHenry

My dad ordered a pizza from their app and a code was given. They said it would've taken a half and hour or an hour.. I just had to go in and put in the code that we had into the machine that they have. When I got there there was no pizzas put into the machine. One of the workers came to the register and asked what I needed. I told her I'm picking up a pizza that was a mobile order. I gave her the first and last name and the last name we have is the only last name in Mchenry entirely. She asked if there is any other name I said no its just (first and last name) she left the register and I stepped aside and she came back with 3 pizzas and bread sticks. She looked at me and talked to me if I needed a bag for the breadsticks and sauce. I assumed that this was my order and that my dad added some other stuff thag I didn't know about. I got home and my dad said it was the wrong order. He went back to little Ceasars and got the right order back. My dad said that the worker couldn't give the other guy his order bc it left the store. I appreciate her asking questions but she didn't ask enough to get the orders right. He also told me that apparently there were other orders with the first name I gave to her. When I specifically told her the first and LAST NAME and what kind of...

I ordered pizza and crazy bread, and was told it would be ready in 10 min. Got there in 16 ish minutes and still had to wait 10 minutes for the bread to be done. In the mean time I got to listen to the staff swear back and forth and bicker about about a meeting to the manger “teagan”. They obviously had zero respect for there manger and even less respect for the customers, as they would rather talk to one another about useless non-sense rather then do there job. It was like I had walked into a bar, filled with 16 year olds with the soul intent to waist my time. Not only did I wanna leave without my food already but when I finally got my food they’ve been obviously working hard on because it’s taking 20 minutes. They manager let me pay and then just walked away in the middle of our transaction to go take the trash out?? I Stood there awkwardly and confused awaiting SOMEBODY to pick up where we left off. 3 minutes later she comes back as if she never left. God awful customer service, if you don’t wanna hate little Cesar’s than do yourself a favor and go somewhere else. The worst and most unprofessional experience I’ve ever had inside an...

I'm a fan of baseball so I go by 3 strikes and your out. Well little Caesars on elm street in McHenry you have reached your 3 strikes and forever lost my business. First strike was a month back when I ordered an icb. They told me over the phone it would be 10 minutes. I gave them close to 20 mins and when I went inside they told me they ran out of dough and it'll be another 20 mins. The second strike was 2 weeks ago I order the same thing. They told me 10-15 mins. I get there within 15 mins. They made the wrong item and had to remake mine. 3rd strike was today when I walk inside and their blasting smack that by Akon, which I don't mind the music but it's not appropriate when theirs children that go in there. I stood inside for 4 mins before even being helped and when I was helped some guy that looked stoned out of his mind that doesn't know how to work the front tried ringing me out and somehow put that I paid over $1million so he had to get "Blake" to help him which took awhile and I almost walked out without the food but I decided to finish the transaction. Needless to say I will never in my life go back to...