Subway (inside Walmart) — Restaurant in Medford

My son and I went to grab a sandwich and we stood there for about 5 minutes. Then my son said hello then a man appears from the back and says we have a bell. I said oh I am sorry where is the bell because we could clearly see no bell. He said it’s here yup it was there but nothing stating it was a bell and to ring it if you need service. Then he proceeds to ask my son what he wants he place’s the order then I asked him what was on a particular sandwich he stated the name of the sandwich not what’s on it. I knew from that point I would not order and partake in his dance. He proceeded to huff and puff while making the sandwich and of course I can’t keep my voice from saying wow your clearly having a bad night he stated no I am remembering numbers he said I am trying not to talk to remember numbers! Inventory maybe he was in the middle of doing inventory and we stopped him maybe next time write the number on paper to not forget it. I couldn’t engage with him it wasn’t worth my time. I just stood there. While my son was saying what he wanted and hesitating or pausing the guy was glaring at him. This was at 7:30 on Sunday evening they close at 10pm. Worst customer...

I feel bad writing this because I don't know that the person could help it.....But as I was ordering my sandwich they kept pausing and grimacing in pain, then they were talking and laughed and a chunk of something flew out of their mouth somewhere in the meats and cheeses, they were really sweaty and there was a drop near my sandwich which I don't know if it was natural condensation or sweat. They seemed awkward and embarrassed by the stomach pains and the sweatiness. While I don't think they could help those things, and it's not my intention to be mean.....it also didn't make for a good sandwich experience for me at all. 🙁

I didn't know what to do, how to appropriately handle that kind of situation, because I know dealing with people all day long is really hard. I didn't get bad customer service, they were polite and nice to me and tried to interact. But I won't be able to eat...

The staff is so friendly, mixed my salads exactly I want them. I have no complaints at all.

As of 824 I was in having lunch at the subway there was a very rude, rude lady and her son that was giving Bruce behind the counter a hard time. Bruce was trying to be as courteous to this lady as he could possibly be which he was in my eyes. She comes in just about every week and gives him a hard time which is not right to me. She ought to be 86 from Subway. I just read her complaint about him today, which was not called for I work in retail and it is one of the hardest jobs I’ve ever had and having to put up with customers like that should not be an every day occurrence. So please disregard the ladies complaints the ones today and in the past I do believe she just wants free Subway. Thank you for very much and thank you for hiring...