Wingstop — Restaurant in Medina

I placed an order for the 75 piece combo on the Wingstop website for delivery. With the combo you get 3 orders of large fries which we paid extra for specialty fries. The fries were not included in the order and when I called the restaurant to ask about it, I was told by the male who answered that he realized they weren't delivered but he also "wasn't the one who packed my order". I inquired what could be done to make it right and he told me I either had to go to the store to pick up the fries (while I had already paid over $15 for delivery and had the rest of the order at my house getting cold as I was calling to find out what happened) or I had to contact Wingstop online customer service since I placed the order through their website. I then had to google a number to contact them, which isn't easy to find by the way, and was basically told that the store should have spoken to their manager and that online support can only send an email to the manager regarding the issue. I didn't get a large part of my very expensive order and Wingstop doesn't seem to care about doing a thing about it. I would avoid eating here, especially if you plan to order online as this doesn't seem to be the only review mentioning not getting their complete order and in my instance they didn't seem to care at all about correcting the issue and just gave me...

For a new restaurant in Medina you really need to get it together! The fries in the picture ice cold ! I ate my tenders because I had to eat something for dinner pictured here is the last bite that I couldn’t eat because it was so hard as a rock. I would’ve broke my tooth on it. People are very particular around here about places they go to eat in their food and if you keep doing like this, you won’t be in Medina long you’ll be closing down And then to call and talk to a manager that doesn’t know her head from a hole in the ground, telling me to call back in the morning and talk to somebody by the name of Tori something about something being closed down I don’t work there Your jargon whatever But I wasn’t going all the way back up there to get the same crap it seems that you have a problem with this and ongoing problem that you might want to fix. It’s funny how I can go to the Wingstop in Fairlawn, Ohio, and not have one bit of a problem and excellent food. Something’s wrong here and you need to get it straightened out because I definitely won’t be back to...

On a whim me and my husband decided we wanted to try out the new Wingstop in Medina. After reading some of the reviews we were a little skeptical - but we decided to try it anyways. So glad we did. I got a 5 pc tender combo and my husband got a 10pc classic combo with 2 dry rubs (Louisiana and Garlic Parmesan. I will say that the tenders and wings were some of the juiciest we have ever had a a fast casual restaurant. My hubby said he would get all Louisiana Rub next time, as the Garlic Parmesan were kind of oily. Their ranch is phenomenal - it tastes just like Texas Road House Ranch! I choose the Spicy Korean bbq for my sauce. It sorta reminded me of a salter Asian Zing. All in all we enjoyed our meals and will definitely be...