Baskin-Robbins — Restaurant in Memphis

This is the most ghetto unprofessional location that I’ve ever visited. After they messed up my order, the banana split was wrong and in the wrong container The black male manager on duty yesterday 5/15/2024 at around 3:30 pm was very ghetto and needs to learn how to speak to customers. My last visit for a banana split included the wrong ice cream flavors, so that is the reason why I clarified which ice cream flavors were available. I asked for a corrected order, simply because the ice cream flavors were wrong yet again and they clearly don’t know how to accurately make a banana split, the ignorant male manager told me that I have to take the order. It would've cost him $0 to correct the order, but instead he argues and is very combative with me, he told me to act my age, what does my age have to do with anything, ignorance and disrespectful like I mentioned earlier. He’s an ignorant thug like I told him to his face yesterday. Truthfully speaking they all need a lesson on customer service and need to be careful on how they speak to people before they get their front teeth knocked out of their mouth. The one female employee with the long fake nasty spider eyelashes needs to be taught respect as well, she told me I need to get out of the restaurant after I asked for a corrected order, as if she owned the building. Don’t overstep your boundaries, each of you are workers in someone else’s establishment and you are causing the company to lose money with your nasty attitudes. The true owner of this restaurant needs to clean house and hire respectful employees versus the ghetto trash that is currently there. If you have an issue working with the public please find another job. Get it together. All of...

Very incompetent staff. Asked for the same order multiple times and still manage to get the order wrong. It's only ice cream lol. I don't order at fast food places like this often do to the fact they always seem to get the order wrong no matter how many times you reiterate what you want. The fact that the staff is not even listening to you is another reason. Attempted to give me the wrong ice cream as I'm literally looking her in the face and saying the type of ice cream I want. A raise is far out of the question for any food food establishment until the business as a whole learn to simply greet the guest, work on attitudes and simply get the order correct. No BS reply needed from "the company". Just correct your staff is all...

I came to the establishment one day I ordered a sundae with a waffle cone I got home and realized that I did not have my waffle cone that I paid for so I called back and the girl told me to come back up there tomorrow when I got back up there the next day I was given a waffle cone now mind you I'm not the person who wants anything for free but, courtesy would have said hey I messed up her order yesterday let me make it right and make it the way that she asked for it but I was not giving that common courtesy it's sad to say that this is the closest one to my home and because of this I will not be returning I was very disappointed and ask for my money back for the waffle cone because who just hand somebody a waffle cone without...