Little Caesars Pizza — Restaurant in Memphis

I came into the little ceasers on union ave about 2 weeks ago I ordered through the app to get my food on pizza portal I had 2 pepperoni an order of wings crazy puffs and crazy bread when I first got to the location when I was notified by the app that my food was ready i went to the pizza portal and my order wasn’t there I asked the cashier if my food was ready and she told me their making fresh crazy bread for me so I didn’t mind waiting since it was going to come out fresh but I waited for about 15 minutes I wasn’t too mad about it but I got my food checked the pizza and it looked burnt it was also cold all of my food was cold and I didn’t get crazy bread I got cheese sticks I didn’t realize this until I got home I was abit disappointed so I put in a complaint for that location a week later I get a call from a number I didnt recognize it was the general manager of the location I was not expecting anyone to address my complaint at all and was very shocked he apologized to me and told me he had some new hires that day that are still trying to learn he is still trying to figure out who’s serious about working there and who is just playing around in the end he offered to remake my food and for it to be picked up whenever I want it he gave me his personal phone number so I can call whenever so I decided to get it yesterday and the food came out amazing we need more managers like this in the world I know if I went and put a complaint in any other establishment or food chain restaurant I wouldn’t have my complaint addressed I was very shocked this happened and greatly appreciate the general manager for caring this much and making...

If I could give zero stars, I would. This has been one of the most frustrating experiences I’ve ever had with a restaurant. My order was late, not just slightly late, but an hour beyond the promised time. After multiple attempts to resolve the issue, I was told I qualified for a full refund. Yet, it took three hours before the replacement order finally arrived.

The manager at this location showed absolutely no care or concern for my predicament, making zero effort to assist or take accountability. To add insult to injury, the customer service supervisor I spoke with was outright rude and dismissive. John, the one bright spot, assured me I would receive a full refund once the replacement order was delivered. But lo and behold, after receiving the late order (which didn’t even include the wings I paid for), I was told I was no longer eligible for a refund.

This lack of professionalism, communication, and basic respect for customers is appalling. Little Caesars clearly doesn’t value its patrons, and this experience has convinced me to take my business elsewhere. If you want cold pizza, missing items, and hours of wasted time dealing with indifferent and rude staff, this is the place for you. Otherwise,...

Used to like Little Caesars so much. So when I moved to midtown close to this lovely location I was excited that I'd be able to enjoy them once more. But unfortunately I don't believe I'll be going back out of three visits I have been treated so rudely as if I was inconveniencing the staff by walking in the door to place an order. No need to be inconvenienced my patronage will go to one of your competitors as I will no longer be giving you any of my business ever again. When you walk in and the staff are chatting among themselves and looking at their phones and you're looking at them waiting patiently to place your order and yet feel so wrong for interrupting them from their conversations just not a clean store with employees that seem like they might care about their jobs and the food was substandard all three times well you know the saying 3rd strike you're out. Didn't even want to take time to do a review I'm sure everyone would find out sooner or later anyway but hoping that someone might catch a glimpse of this and decide to clean the store up and hire people that are worth being paid for doing a proper job is the only reason I'm leaving this. Let him go play video games until mom...