Sweet LaLa’s Bakery — Restaurant in Memphis

Really, really enjoyed this breakfast/sweets shop! We got a breakfast sandwich with egg, sausage, cheese (ESC) on a croissant; biscuit sandwich with ESC, and a biscuit sandwich with crispy bacon, pimiento cheese, and greens. The biscuits were so buttery and soft! And as a pimiento cheese critic, I was so pleasantly surprised by how delicious it was. The bacon and greens added a nice crunch to contrast the soft biscuit and cheese. The ESC sandwiches were very yummy, as well. Very safe if you are not an adventurous eater. We also ordered a cappuccino, hot (plain) latte, and a dark chocolate mocha. The coffee was delicious, and I cannot recommend the dark mocha enough - the dark chocolate and coffee flavors compliment each other so well. The waitstaff is super friendly and helpful, and the space is really nicely decorated. I wish I had taken pictures of it!

TLDR: definitely check...

I recently visited Sweet Lala’s Bakery with my friends and experienced a disappointing lack of customer service. Despite there being at least three employees present (all Caucasian) none of them greeted or acknowledged us during our visit. Also, two I them were just chatting with each other as they ignored us. My friends and I, who are African American, waited silently for about a minute while walking around the store, but since no one spoke to us or offered assistance, we decided to leave without making a purchase. This experience left me feeling ignored and unwelcome, which is especially disheartening in a customer-focused environment like a bakery.

Update: A response to the the company responding to my review . They claim they like to let people browse. They did not SPEAK when we came in. How is that making me feel welcomed? I journeyed near the counter and still...

I have never ordered a custom cake and cookies before, but I chose to do so for my baby's 1st birthday party. On a whim I chose Sweet Lala's Bakery and I am so glad that I did!

Their customer service and cake/cookie skills are impeccable. I had an issue with my wooden cake stand that I bought, for the cake that they created. I was uncomfortable transferring the cake by myself to my wooden cake stand. The ladies went over and beyond to ensure that the cake would fit by changing the cardboard base, helping me with the transfer, and they made sure that I left their bakery stress-free and pleased. I could not have asked for a better first experience. I appreciated how invested they were in my baby's 1st birthday party experience. They have won a...