McDonald's — Restaurant in Menomonie

McDonald's is a terrible job to have. Ive worked every position all the way up to gm. The poor teenagers in this store are being thrown to the wolves with NO training. The middle aged Shift Lead is snotty and was actively ignoring multiple customers in the lobby when I walked in to get my food corrected. After seeing they were actively ignoring everyone, another customer caught one of them and asked for the sauce they forgot. Walked away without even acknowledging her. So I walked behind the counter and grabbed her sauce for her. Then I made sure they didnt ignore me anymore. The Lead absolutely sent one of the those poor boys to be sacrificed to me. So I told him how to look at the ticket and look at the burger, and made sure he understood where the problem was and he fixed it for me. I shouldn't have to be doing the shift leads job for him. The Lead then sent the Big Boss to me because "Im the one they were worried about" After a pleasant chat with her to make sure she knew the boy had already taken care of me and was fixing my issue, she went to help other customers. A bag Shift Lead can make the team members and Manager look so bad. If you choose to dine here, check your food (my ticket was correct, my food was not), and please be gentle with the staff. Make sure you direct your issues to the shift Lead who shouldn't even be...

This wasn’t a McDonald’s. This was a health code violation with a drive-thru.

I waited 30 minutes for a single meal. Not because it was busy — oh no — but because the staff moved slower than a YouTube buffering wheel in 2008. When I finally got my order, it was so soggy, I genuinely wondered if it had been rinsed off in a mop bucket before serving.

And the restaurant itself? I’ve seen cleaner dumpsters.

Pickles on the wall like they were part of some avant-garde art piece. A cheeseburger literally smooshed into the floor like someone stepped on it and just walked away. Fries? Not in a container — no, just dumped all over the bathroom floor like someone thought that’s where they go. I almost slipped on a ketchup packet in there. You can’t make this up. And behind the counter? A 15-year-old kid flipping burgers like he was playing a video game. I’m not sure what labor laws are being followed here, but watching him handle raw meat with zero supervision made me question every decision I’ve ever made.

To top it off, the food tasted like bathwater — the kind you’d find in a gas station restroom. Cold, bland, and somehow wet in all the wrong ways.

This McDonald’s needs to be condemned, deep cleaned, exorcised — and then maybe nuked from orbit...

If I could give 0 stars I would. Placed an online order for pickup. When i arrived the pickup lanes were closed for curbside. I called to tell them i was there and was told i needed to wait in line. I ended up waiting in line for over an HOUR. When I finally got to the window and noticed bags and drinks sitting on the counter I asked if mine had been sitting out, and stated that I did not want cold food. The boy running the window didn't seem to wanna answer me so I asked again. There was a young lady with curly hair in a blue shirt that stated, "it's as fresh as its going to get" followed by her basically throwing the bag at the poor guy working the window. I get that you are understaffed, but that is not our problem. Don't make it ours. We are customers and you clearly need to learn better customer service. Not all of my experiences here have been bad but this was definitely the top of the worst. Take your...