Condado Tacos — Restaurant in Mentor

Setting -- Candado Tacos, Mentor, OH; A cloudy, frigid Sunday evening Server -- Gabriella ... And ACTION!

Cowboy: Howdy!

Gabriella: Howdy to you.

Cowboy: Beautiful evening.

Cowboy: Sure want to thank ya for coming all the way up to see me... from that nice taco spot, Candado Tacos, Mentor, OH.

Gabriella: No problem. What's on your mind?

Cowboy: Well now, here's a person who wants to get right down to it.

Cowboy: Kinda anxious to get to it, are ya?

Gabriella: Whatever.

Cowboy: A person's taste in tacos...

Cowboy: ... a person's taste in tacos goes some ways in the way their life will be.

Cowboy: Is that somethin' you might agree with?

Gabriella: Sure.

Cowboy: Now... did you answer because you thought that's what I wanted to hear...

Cowboy: or did you think about what I said...

Cowboy: and answer cause you truly believe that to be right?

Gabriella: I agree with what you said... truly.

Cowboy: What did I say?

Gabriella: That a person's taste in tacos determines to a large extent how their life will be.

Cowboy: So since you agree...

Cowboy: you must be a person who does not care about mediocre tacos.

Gabriella: How's that?

Cowboy: Well, stop for a little second and think about it.

Cowboy: Can you do that for me?

Gabriella: Okay, I'm thinking.

Cowboy: No. You're not thinkin'.

Cowboy: You're too busy being a smart aleck to be thinkin'.

Cowboy: Now I want ya to think and stop bein' a smart aleck.

Cowboy: Can you try that for me?

Gabriella: Look ... where's this going? What do you want me to do?

Cowboy: There's sometimes a taco truck.

Cowboy: How many chefs does a taco truck have?

Gabriella: One.

Cowboy: So let's just say I'm runnin' this taco truck...

Cowboy: and you, if you fix your attitude, you can ride along with me.

Gabriella: Okay.

Cowboy: I want you to go back to Candado Tacos, Mentor, OH tomorrow.

Cowboy: You were looking for the best taco anyway...

Cowboy: try many tacos on the menu.

Cowboy: When you see the taco that was shown to you earlier today, you will say:

Cowboy: "This is the taco."

Cowboy: The rest of the menu can stay.

Cowboy: That taco is not up to you.

Cowboy: Now, you will see me one more time...

Cowboy: if you do good.

Cowboy: You will see me two more times...

Cowboy: if you do...

My family of three went and our service was the worst. Tap water so warm it completely melted the ice in like 2 minutes literally! Thirty minutes later our drinks came out we ordered the drink that our sever recommended, was supposed to be a strawberry margarita with jalapeño but it was served in a Rum and coke glass!!! It was TERRIBLE!! And not cheap!! The only thing that was cheap about that drink was the tequila!! That was not agave tequila!! It was corner store tequila!! Don Qiote!! Seriously I’m an Irish guy who loves to drink and it sucked!! Half hour later after we got our terrible drinks out comes the nachos we ordered with those drinks (that took a half hour), and she FINALLY takes our food order!! I was ready to leave but my wife raved about how good this place was but (she never been to this location), so we ordered and our tacos came out in a reasonable amount of time, 15 minutes and they were all cold. Myself and my teenage son just crushed them anyway and they were good. My wife didn’t eat her bowl or drink her drink and our server noticed and she brought out the manager with the bill and this guy just appears beside our table wearing an oversized 3 button polo from 1997 and a baseball cap on backwards asking me if I had a problem with anything??? We never complained about anything the entire time. We ate outside on the balcony on a beautiful spring evening around six so the atmosphere was nice, the restaurant was not crowded. I paid my 80$ bill tipped the terrible server twenty bucks and we left. This place also up charges for every item on their tacos!! They charge a dollar to put rice on the taco!! How much rice can you put on a taco along with other ingredients? Anyway I’m not a picky guy. I eat everything and like everything but this was especially terrible especially for the...

My first experience was decent. This second experience however left me with a bad taste in my mouth and I hadn't even ordered my food yet. I came in from a stressful day of work to grab a drink and some food and to conduct business with a client that I planned to meet there.

I get carded and it caught me off guard as I typically don't get carded since I look well over 21 years of age. The lady behind the bar really gave me a hard time about my ID but she hadn't asked for my ID until she asked me first what flavors I wanted and if I wanted a salt or sugar rim, and I said sugar--Perhaps if I had said "salt" I would have had a different outcome. I understand policy and abiding by it but I wasn't even carded my first time; so it completely caught me by surprise.

I'm over it at this point and I say "well can you just make me a frozen virgin drink then... as I know many other places have it as an option"? She say's "yes" (at first) then say's "no I can't do that." She didn't state the reason as to why she couldn't do it but it slightly annoyed me as I got up to leave because I can't understand for the life of me how an establishment has juice, ice and a blender but can't make a frozen virgin drink. I hope someone makes sense of this. I always get a frozen peach/pineapple margarita from every other Condado Tacos i've gone to and have never been carded, including my first time at this location so I wasn't thinking about needing my ID at all. Of all days this was the worst day for me to deal with this and I was really looking forward to eating and drinking here. The lack of customer service skills are astounding as there was no regard or alternate help for me. Mind you I was traveling in the area on business; so this was very...