Mr. Hero — Restaurant in Mentor

Food is ALWAYS ALWAYS ALWAYS on point from the Mista EEE-Roooooh! Love their food, and the service itself is not bad, just will always have to wait like 30 min because their food really is good...just make sure you order ahead so you aren't sitting and waiting for your food for a half hour. Only reason it didn't get 5*. I think the food is worth the wait myself, but I wish they would streamline the process so the food could be at least slightly faster than ordering food from a legit sit...

I ordered 2 romanburgers and a large waffle fry. I could tell that the fries were just sitting in the warmer because they were barely warm. The burgers were ok but one woman started making them then another comes in from outside, put some gloves on (I think without washing her hands) and finishes making them while the other one takes orders. I will not be returning to...

They don't make the food right. Second time trying this location after a long time and it was nasty then. I remembered as I walked in so it was too late to cancel my on app order. Sandwich very dry then very moist if u bite the other end. Fries overcooked and nearly this burned yet cold. Disgusting. Gave it a 2 bcuz the food was ready...