El Rodeo Mentor — Restaurant in Mentor

To be completely honest, this was kind of an odd experience. My boyfriend and I came here for lunch for the first time around noon. We walk into the restaurant that's completely empty besides a few of the workers and a child, sitting at the tables. No customers. The place smelled like cleaner. Which is good the place was very clean, but no smell of food. We order the lunch fajitas specials. The service was fast. But the plate that the refried beans came on was super hot and the refried beans were scorched like crusty on top which tells me they just nuked it in the microwave. With how dead this place was, I was praying I wasn't going to get sick. Luckily I'm fine, but I worry when places are so dead... Are they potentially serving old product? I tasted everything carefully and it tasted good but it was your average generic Mexican food. The service was good though. We had two different people coming to check on us multiple times which was nice. I honestly don't think it was that amazing of a meal to return any time soon though unfortunately But maybe we came here at a bad time? Maybe they're more bustling at night? I don't know, this was my first time here. I'm not trying to be harsh, just honest

They were accommodating to my dairy allergy which I appreciate. Bathrooms and tables were clean. Lots of parking. We were greeted and waited...

Portions of food is minimal, less than expected. I’m not a mouse ! Why give me small portions of foood! I’m not even obese! I will never come back here ever! How insulting to give me small portions of food. I have been to other Mexican restaurants and gotten bigger portions !

Sorry to say that Food was not real authentic cooked, just quick and done! Not impressed with their attitude from staff members! I asked for water beverage and waited and waited for food to come seem to take forever! Not many customers there when I went there! For quality of food is very poor and taste very BLAND! Waiter not very polite! Kids running around and moving toys around to my table, disrupting my dinner time!!!😤😡😡

Waiter didn’t say hi nor ask me how was my foood! He was with his family at table, talking and giggling, while his kids running around the restaurant. 😡

Chicken chimanianga was not cooked well, was cold when I got it! Small portions of lettuce and pico de gallo. 😡.

Refried beans on 2nd photo tasted horrible, not fresh!

I will NEVER recommend this...

I have to say I'm not impressed. This place is very bland and tasteless. The employees have bad attitudes and are lazy; upon walking in, the hostess was resting her chin in her hands - she just gave off the vibe that she didn't want to be there. We were seated in one of the hard-as-hell booths; my back was on fire when we left. The service was okay and the place was clean; but it was so empty and now I see why. The food - the main reason you go to any restaurant - was awful. The portions are big, which you would think is a good thing, but when you plate looks so unappetizing, is COLD upon receiving, and just tastes awful, it makes you want to vomit. It tasted frozen and still looked frozen when we got it. No manager came out to greet us like in other restaurants, and we were rarely attended to by our young, uninterested server. If Gordon Ramsay visits here, I can just picture him throwing a fit in the kitchen. It's a shame because I really like Mexican food, and this place was nothing but disappointing....