I've ordered from this Jimmy John's multiple times and I always have issues (it's my fault for continuing to go back despite the issues but I wanted to give them a second chance... And a third chance... And a fourth chance...). I only ever order one sandwich but multiple times, it has taken over an hour and a half for them to be made. I thought it was a one time thing, but clearly not... I understand longer wait times during rush hour, but I've also had issues other times as well with things like forgotten drinks, etc. The staff just seem to have no disregard for their customers whatsoever. The sandwiches are decent, but that is if you can even get one after having to wait almost two hours for a...
Read moreFreaky fast? More like never shows up! I love love love ordering from a company that markets themselves as being super fast with their delivery that takes a minimum of 3 years to deliver to a location that is quite literally a 4 minute drive being generous. Are the drivers being held hostage somewhere en route? I guess we will never know because there is no way to track their cars when theyre on their way. I placed my order at 11:18 am and it arrived at 12:28pm! That's over an hour for a 7 minute walk.... If I wasn't working like the Jimmy Johns workers obviously aren't I would go pick it up myself but alas, I have things to do. Subway at least delivers in a timely manner with...
Read moreAt the Hannah plaza location in East Lansing Michigan. I ordered 2 subs on the phone at 1132am today for delivery. Nothing said to me about an long wait time.. I called to check on order at 1220, I was then told only 2 delivery drivers and that it was on its way. Called again @ 1pm and was told it was going to be there any minute. And at 119 finally cancelled order after being told there was still 8 deliveries in front of me. Nobody cared about the service I was receiving. Every phone call I made nobody even cared or apologized. Tried to write a complaint on the website but this location is...
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