Auntie Anne's — Restaurant in Meridian

The first time I went here, they double charged my gift card and I ended up paying a bit of the total on my credit card. I went back the next day, and they were EXTREMELY kind, helpful, patient, and understanding. They apologized many times and fixed the issue I had. The food the first time around was really good! I had a classic pretzel. The second time, though, I went with the pretzel nuggets and those were WAY too salty, and it also didn't feel like it as good a value as the regular pretzel. But other than that, I think it was well worth it to come here, and I will...

Very disappointed I’ve been here 3 times and they all had very long waiting times. My first time they forgot a pretzel dog and today I went and waited 15 mins after being told that it would only be 2 mins for 3 pretzels. They gave me one and then told me to wait for the other two. I then waited 15 mins and when I got the 2 they were undercooked and had no salt in them. They didn’t even had the packaging that they normally come in. It was like they rushed it and threw it in a bag. Sadly after 3 bad encounters, I will not be going to this...

This restaurant was a horrible experience. The staff was rude and inattentive, we had to wait over 40 minutes for our order. At least 5 orders after us were processed. The staff didn't seem bothered by our wait time. The food we were waiting for was over cooked, and the food that was ready when we ordered was cold by that time. It was also concerning that the staff was just dropping food on the counters and putting it back into orders with their bare hands. We expected better service than this but we are...