Our server was very nice, it’s just not job for her, she loves taking care of diners (Because of Franchise Pizza inn pizza are the best but, mesquite store owner Abdul ruins the experience. He is a sad, tired person always over worked ( hiring less staff) .because of franchise Their dough of crust is the best and Their thin crust is all above mark) Bad experience at Mesquite town-east Pizza inn, as being a vegetarian not any choices to eat from buffet. Abdul owner/Manager gave us only 2 pizza choices per table. So we said Make us as we are paying for buffet 1st pizza (1/2 tomatoes, grn pepper, blk olives and onions 2nd pizza 1/2 gen peppers and onions. And you have cheese pizza at buffet and he said no but will make cheese pizza too Guess what he made and bought to our table 1 medium pizza (4 slices-1/2 tomatoes, grn pepper, blk olives and onions and 4 slices-1/2 grn peppers and onions.) And 4 slices1/2 cheese pizza from buffet This is ridiculous. He said it’s your 2 choices on one pizza and cheese. He was forcefully asking us 4 adults to eat what we got and said if you finish let me know. I was really upset and I told him this is not good, as I wanted some jalapeño/ pineapple pizza or jalapeño/ onion. So later on he came with 1 small pizza (1/2 grn peppers, onion and jalapeños and 1/2 pineapple -under cooked ( stupidly like giving a treat to a child) Basically over all buffet cost us $68 with tip, for three adults. Shawana our waitress was nice and she was like eat desert if you are hungry as we can give only two choices per table. Not worth as, owner doesn’t give enough choices, on topping. There were 7 meat pizzas, one cheese annd one pizza he made with 6-7 veggies on menu all like jambalaya. We were three adults, at least give us the topping we want ( EVERYONE LIKES DIFFERENT TOPPING mix ) Overall bad experience. Don’t forget we were dealing with the owner GO AND SEE HOW FRIENDLY CI CI PIZZA IS SND HOW THEY TREAT THEIR PICKY CUSTOMER WITH VEGETARIAN BELIEFS ALWAYS WITH SMILE SND...
Read morePizza Inn makes some of the best thin and crispy pizza around but they are really hard to find. If you want to to get the same type of pizza you can go to Pie 5 (owned by the same company, they use the same thin and crispy recipe). I have not eaten at a Pizza Inn in a long time, and when my kids and I were coming back from a swim meet I remembered there was this Pizza Inn on the way home.
The decor and atmosphere probably has not changed in the last 30 years. That is not a problem at all. I like that. I give it four stars because, well, that is what it is.
The people were super friendly. I asked for a special thin and crispy with just a few jalapeno pieces per slice. They did it after only clarifying exactly what I meant, and then they did it quickly. They got our drinks, they smiled every time they talked to us. They made us feel welcome.
The pizza did not disappoint. It was the always great thin and crispy pizza. You need a different kind of dough to make this correctly; it needs to be denser. When you walk in, they have the flour bags on the floor by the entrance. You can see the different types of flour they use. Funny thing, this is really old school pizzeria style as a lot of those old mom and pops would do this because they needed a place to store all the extra flour bags. It gave it this level of authenticity (in a fast food pizza place).
I'm not reviewing anything else there. They had salads, garlic knots, marinara sauce and soft drinks, which is what I ate. They had other types of pizzas, cheezy bread, and pasta. I didn't touch that; as all I wanted was thin and cripsy. My kids had a little bit of everything including other types of pizza and the dessert. They liked it.
They get five stars for the following: tasty thin and crispy pizza done right, making my special request right away, being nice and kind to me and my children. This is a real family...
Read moreI had a disappointing dining experience with my wife and two kids today at Pizza Inn in Mesquite, TX. While the restaurant looks fancy from the outside, the experience inside was far from what I expected.
I paid for the pizza buffet before entering the dining area, but to my dismay, there was a very limited selection of food available. There were only 3-4 types of pizzas, all with beef toppings, and no options for cheese or chicken pizzas. Additionally, other selections like chicken and noodles were completely out.
I tried to address this issue with a staff member, but unfortunately, she was extremely rude and did not pay attention to our concerns. My hungry kids were asking for pizza, but due to the lack of options and unclear ingredient information, I couldn't serve them anything satisfying. I even requested a chicken pizza, but it took a whopping 45 minutes for it to be prepared.
At that point, I had had enough and asked for a refund. To my surprise, they informed me that the chicken pizza had been ready but not delivered to our table.
I had expected the pizza buffet to offer a wide variety of choices for both us and the kids, but this place was severely lacking in terms of food options and customer care.
The overall cleanliness of the restaurant was also concerning, as we observed children around us licking their hands and serving themselves in an unhygienic manner. It was an unhealthy environment that left us deeply disappointed.
I won't be returning to this establishment, and I strongly advise anyone who doesn't consume beef to think twice before considering dining here. The experience was far from what we...
Read more