I love trying new Chinese places, as all of the old great establishments have moved on. But this establishment overall was horrid. We ordered General Tao, Pineapple chicken and orange chicken. Upon arriving home with our dinner, everything did have a rather pleasant smell, that was a plus, but that's where it ended. The chicken itself was not chicken, it had to have been some kind of tofu mixed with maybe a bit of chicken? For example the pineapple chicken, when placing it in your hands you could squish it down and mold it like play doe.. the taste was absolutely absurd. To make sure I was not just having a "bad food day" I called my family in the each get one piece of either pineapple chicken, some got orange, some got a piece of general Tao,-ALL had the exact same reaction without even hearing my opinion first. At that point I called the establishment to advise of my concern with the dinner, the young man that works there answered and advised he was not the manager and put a lady on the phone, I advised her of the situation and asked if I could return the meal as everything was still in tact minus a piece of chicken from each container, she said yes, come back, we will refund you or replace, which ever was best for us. Upon arriving with my husband, the young man, had a sudden change of heart and spoke horribly to us, I did video record the situation as it was getting escalated rather quickly, and he was then refusing to honor what the "manager" had previously advised. He advised they have an answering service and they do not take their own calls and the manager was lying as they do not honor refunds. I then, while he was getting hostile with my husband used my phone and called the phone number on the menu, the same number we called while home, and their phone rang, and he answered. He looked rather foolish when I put the phone to my ear and asked for the answering service... at that point he just kept demanding that we leave and that he was going to call the police on us, I advised him to please go ahead and call as it would be in everyone's best interest since he was getting visibly upset and starting to hit the counter. That was the point he realized I was not leaving without my $65 refund and really got infuriated. To shorten this long episode, he did refund our money- with great hesitation and this without a doubt is NOT an establishment I would recommend, and definitely would not take my family to. So buyer beware, ...
Read moreTitle: A Hidden Gem - Riyen Chinese Restaurant
From the moment we stepped into Riyen Chinese Restaurant, I knew we were in for a treat. Despite its modest size, the warmth and cleanliness of the place immediately made us feel welcome. It's a fairly new establishment, but they've clearly prioritized creating a welcoming and comfortable environment for their guests. The absence of any unpleasant odors and the cleanliness of the dining area were noticeable, but it was the restroom's cleanliness and upkeep that genuinely impressed me, reflecting their attention to detail and care for customer comfort.
Now, let's talk about the food, the star of the show! The servings at Riyen are nothing short of enormous. It's not just the quantity that's remarkable but the quality too. The flavors were authentic, rich, and evidently prepared with care and expertise. It's rare to find a place that doesn't skimp on serving sizes or quality, and Riyen has mastered this balance beautifully.
The highlight of our dining experience was seeing the joy on my son's face as he relished his meal. It's not every day that you find a restaurant that impresses both adults and kids alike. His request to return for more another day was the ultimate seal of approval. This speaks volumes, as it's not easy to win over the younger crowd with new cuisines.
Riyen Chinese Restaurant is a small but mighty establishment that promises big flavors, generous portions, and a clean, welcoming environment. Whether you're a local or just passing through, it's a place that deserves your attention. We're already looking forward to our next visit, eager to explore more of their delightful menu. Riyen isn't just a restaurant; it's an experience, one that brings families together over delicious food in a cozy setting. A definite must-visit for anyone craving Chinese cuisine served...
Read morePlaced my order around 3:50 so not lunch or dinner rush. It was ready within 15 mins. Got it home and opened it up just to see it was broccoli beef not broccoli chicken. I did try a piece of the beef just to see what it tastes like and maybe I would have kept the meal instead of returning but the beef was very very chewy and flavorless. I wasn’t going to eat that so I called and they said they would remake it and could I come back to pick it up. I said unfortunately I couldn’t go back and after asking if I would just keep the food and a few more time s if I would come get the food I said just refund my money then and then I was told they could bring the food. Took an extra 20 mins to revive after the call and they wanted the old food back. I would have thought they’d just let me keep it for the inconvenience not that we would have eaten it but they said no they needed it back. Driver came and I gave it back to them minus a scoop of rice I had already out in the plate before I saw the entree. I would also say about the rice it was little mushy and stuck together. Probably won’t be ordering from them again but my corrected chicken broccoli was ok. Kinda salty, lots and lots of oil. I ate it but as I said i will probably order from somewhere...
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