Give the wrong person a walky talky and a title, and they think they are some sort of dictator. I am referring to Felipe, the security kid, and his fool of a manager. I had a run-in with these two bananas while checking out the Italian restaurant that is situated in the hotel. At about 4:30 p.m., I walked in the front entrance through the lobby and did not find a restaurant. I then started heading back towards the front when I was stopped by this person, Felipe. He asked to see my bracelet, and I showed him. He said you are from the Fontainebleau . I said yes that's correct he said, "You can not be here. You must leave now." I told him I was looking for the restaurant to bring my family. He wanted to see my key card from his hotel. I don't think his English language skills were up to par. He wanted me to exit on to the beach. I told him I came in through the front, we're my wife, and two adult sons were waiting. He said NO, this way onto the beach. As he purposely blocked my path. I told him to call the manager. They talked to each other in Spanish, which I could not understand. Then said, that way, towards the lobby. I found his manager, where he was horsing around with the young women at the front desk. I explained that his man Felipe is very rude and unprofessional. He was just as rude and tried to divert the conversation, making a comment two times that I was pointing my finger in the wrong direction. He was just being a total jerk To be clear. I am a 62 year old man , I was well dressed, clean cut, and polite. I have traveled all over this planet and have enjoyed dinner out at thousands of restaurants. Yes, I have run into dirt bombs in the past, but these two fools at this place take the cake. He could have directed me to the restaurant instead of getting abusive.This hotel or whatever it claims to be is number 1 on my shift list. I believe this place needs to hire some intelligent adult people, clean up their act, and get rid of these two illiterate individuals. In addition, do you think the employees at The Fontainebleau are being rude and ejecting people from The Soho? No, they are not, but ...
Read moreA new every house member 🤍 and had such a good time visiting Miami this thurs/fri 🙂 Really enjoy this space whenever I visit 💕🤍 wonderful pools, bars, food and an incredible atmosphere of cool 🙂💕 it’s my favorite place to be, particularly by the pool or OCHO on Thursday nights are when it’s the perfect amount of busy for me 💕 I like Thursday energy 🙂✨ 😋 huge shout out to the kitchen crew🎉😋 so tasty and so good, it’s really cool to see the talented team when walking between pool and lobby 🌈 ⭐️⭐️⭐️⭐️⭐️Service is incredible :) everyone I interacted with glowed 🪶:) 💕Katy (Kathryn) - thank you for the kindness and making me a new room key 🔑 🪶Luis - a joy to be around, and thank you for the waters and warm hellos! Thank you :) 🌅Aurora - MVP status charging my phone in the office when I was so low on battery — then grabbing it for me when seeing me again without me even asking like a psychic ninja! Also putting a bottle of wine that was a gift for another member in the fridge for me, so incredibly grateful and thoughtful of you :)🍷She’s incredibly polished and professional, and I can recognize a seasoned hospitality professional with the courteous “absolutely, of course” a mile away — she is incredibly on top of it (even on a super busy Friday night) 🎉Chauncey - nice, organized, and has super cool style — ended up connecting via email to send him some merch, and he was super responsive which stands out as incredibly professional ❤️Norma - beautiful conversation and energy, amazing tattoos, so wonderful to talk to you :) also was really fun reconnecting from my last visit and amazing memory haha :) bonding over tattoos 💕 Kalie (I hope I spell this right, if not I can always edit later) — so wonderful to see you 🙂 Donika — warm, welcoming and kind :)💕 ✨ Xiomara — so fun to talk to and always so beautifully dressed —————————————————————————— Very grateful — hospitality is not easy and what you all created is magical :) please know you’re so appreciated 💕🙂 the mental reset and inspiration blossoms in your space ———————————————— 🌹👁️🌹I loved this rose/eye pillow in...
Read moreStep into an extraordinary realm where excellence meets extravagance at this remarkable establishment, seamlessly blending the allure of a top-tier bar with the culinary delights of a premier restaurant, all amidst the vibrant pulse of Miami Beach's eclectic crowd. Here, the ambiance pulsates with the energy of the city's diverse inhabitants, creating an atmosphere where anyone and everyone is welcomed with open arms.
Prepare to embark on a culinary journey like no other, where even the simplest appetizer transcends into a symphony of flavors and presentation. Indulge in the opulent experience of savoring a steak served in a veil of smoke, a tantalizing prelude to the main course, priced at a level befitting its grandeur. As the steak is unveiled, the anticipation reaches its zenith, accompanied by the resounding cheers and applause of the attentive waiting staff, adding an extra layer of spectacle to the dining experience. While the price may give pause for consideration, the lavishness of the setting reminds us that this is none other than the illustrious enclave of Miami Beach.
Yet, amidst the extravagance, it is the unparalleled warmth and expertise of the bar staff that truly captivates. With a depth of knowledge that rivals the most seasoned connoisseurs and a genuine friendliness that transcends expectation, they elevate every interaction to an unforgettable encounter. Surrounded by such refined clientele, their down-to-earth demeanor is a breath of fresh air, a testament to their unwavering commitment to excellence.
As we reluctantly bid adieu to this oasis of luxury, we do so with the promise of a triumphant return. For in the midst of the bustling nightlife, it is here, in this extraordinary bar, that we found solace and delight, forging memories to be cherished...
Read more