La Côte — Restaurant in Miami Beach

BE AWARE OF THE SPECIAL

My sister's and I decided to have a quick lunch after we left the beach. We reviewed the menu and waited for the server to come to the table. My sister's were looking to get a burger which was 30 dollars and I was looking at the oysters which were about the same price. Once the server, Carlos arrived at the table he immediately recommended the special, kabobs consisting of beef, chicken and shrimp. My two sisters decided to go with the recommendations and order 3 separate orders. Carlos collected the menus, left and then came back to the table and asked are you sure you wanted 3 orders because it was a lot of food. We were confused because we never been to a restaurant where the server come back to the table to change your order. We went with his recommendations again. After a very delicious meal we received our bill of five hundred and fifty dollars! Our mouths hit the floor at the expensive lunch of kabobs. A special is generally offered at a discounted rate and a tool to increase customer satisfaction. As the consumer im not satisfied with the poor communication of the "special" price. I wouldn't spend this much at a steak restaurant!! Carol's came back to the table to change our order not because of the large amount of food but I strongy believe because our bill would have been well over 700 dollars. We do appreciate that however transparency would have said, oh by the way its also an elevated price and then I could inquire about the price instead of it being a surprise. I'm truly disgusted at this server for not voicing the price because it was inflated from the menu prices and it wasn't posted anywhere in addition to a 85 dollar service charge!! My sister's are out raged that a casual lunch turned into an...

We didn’t stay at the Fontainebleau Hotel but decided to try La Côte based on good reviews, the location, and the menu photos on Google Reviews. Unfortunately, the first impression wasn’t great - the hostess was very unfriendly, greeting us with complete indifference. The restaurant was almost empty (only 3–4 tables occupied), yet she simply walked us to a table, said “Enjoy” in the same indifferent manner, and left.

Our server was more pleasant and explained some of the menu items. We ordered half a dozen oysters - they were very small, and worse, each one had several shell fragments in each, so you have to eat them very carefully. The chicken kebab was very good; however, the price listed is only for the kebab itself, with no sides included. The tabouleh, which was still interesting to try, the waiter suggested as an accompaniment was an extra $13. Also, the side dish shown in the Google photos (with cucumber salad and rice) is no longer offered.

Another issue was with water service. We were only given a single glass of water at the start and no refills, even though I didn’t order any alcoholic drinks and easily finish two glasses of water during a meal, especially in the heat.

One more downside of dining outside: as soon as you leave your table, birds flock to it looking for leftovers.

Overall, the food was enjoyable, but the service, especially the hostess, leaves much...

I would like to offer my heartfelt gratitude to the staff at La Côte. The customer service from the team never disappoints. Everyone is so attentive and genuinely excited to provide excellent service. For that, we are all deeply appreciative.

As solo business owners, I can truly say that if we had staff, our hope would be for them to deliver the same exceptional service you all provided yesterday. It was my husband’s and our friends’ first time at La Côte, and they had only heard me rave about the restaurant and hotel. It was wonderful to have them experience firsthand why I am always so enthusiastic about La Côte.

I do have one request. My husband and I are pescatarians and absolutely love mahi-mahi. It’s one of the reasons I always suggest Miami— for the mahi-mahi and mojitos. I am very particular about my food and drinks, and for a midday lunch, a mahi-mahi sandwich or some sort of fish sandwich would be a fantastic addition to the menu. Most of our guests had the burgers or the lamb pita, and I was a little sad because I wanted a fish sandwich. It would be lovely to see that added to the menu.

Thank you for the...