Beaches Bar And Grill — Restaurant in Miami Beach

Mozzarella sticks were good.... that's about it though. Walked in through the hotel entrance, no signs to say "seat yourself" or "wait to be seated" so I took a lap before asking someone what to do. Janaka came right to the table and took our drink orders. Waited a long period of time for the non alcoholic beverages then another long period of time for 2 margs... oops they forgot the salt rim. No biggie. We placed our orders, started with 2 apps mozzarella sticks and Buff wings, I had a pulled pork sand, and everyone else had a variation of a burger. Mozzarella came out at a great time. My pulled pork came out and one of the burgers before the buff wings came out. "They need more time". My pulled pork was cold, the bread soggy from the coleslaw. The burgers were burnt (see pictures). I asked for silverware and napkins, because why would we want to start our meals with those? Janaka brings back plastic forks. I said I was actually looking for a knife to cut our food with. I get plastic knives... okay I don't mind that, but when the people at the bar are served metal forks and steak knives??? Why the inequity? Because I'm here with family and not to hang out and drink? I felt totally ignored by Janaka (which I only found out her name from the bill). Let's move on to the burgers... mom didn't want bacon, specifically said no bacon, she got bacon. My daughter, plain bacon cheese burger, got all the fixings, sister, add onions and avocado, avocado served in a chunk... all fixable things. What wasn't fixable was the fact that all 3 burgers were so burnt, it was like they were cooked earlier and put back on to burn, I mean warm up. Where was our complaint? Well if we had service in between food delivery and check being printed, we might have offered our feedback, but by the time the overdue check was brought to us we just wanted out. Janaka never came back to get the credit card, my sister had to go up to the bar to run the card. Mandatory tipping means they don't have to care about quality... they are getting theirs anyways. I'm mad we tried them after they were closed for inspections the...

HORRIBLE doesn’t even begin to explain the time I had! My family of 7 and I decided we’d grab a late night bite to eat after leaving the go kart place we visited. Upon arrival of the restaurant we were quickly seated, good vibes no problem all good. After we ordered, about 15 mins into waiting for the food the waitress came back & said they couldn’t make the Quesadilla that I ordered because the grill was shut off. Ok No problem I won’t eat I’ll just let my family enjoy their meal. After about 50 mins we we got our food, (Keep in mind there’s no one in the restaurant part of the Bar & restaurant.) we were the only ones eating. Everyone else was at the bar being attended to by the bartender. The well done burger we ordered was completely pink on the inside, (Problem), the Buffalo Crispy Chicken sandwich is Grilled Chx W/ buffalo sauce spread on it (problem) also ordered a buffalo chicken wrap, it fell apart because the tortilla was so dried out & old. Upon asking for a manager we were told “ we don’t have one here “ okay we then proceeded to lay out the problems we were experiencing. The ladies were horrible at problem solving & customer service, i returned all of our food & told them to take care of the bill because this is all your guy’s fault. There biggest complaint of us was that “ we didn’t pay for our 3 watered down soda’s we ordered. & because of that they called me a “thief”, upon being insulted I replied “call the police I’ll wait for them to get here” “this is not a “dine n dash, this is not theft” I said to the staff. This was nothing like they made it seem. I really feel sad for the owner of this establishment. SMH! & they said to me “ you’ll never be able to come back “ trust & believe me “I’ll...

We ordered take-away from here and honestly it was great, everything was bagged and ready within 20-30 minutes. The folks tending the bar were very nice when they talked to us, but it was definitely an air of 'oh that's so-and-so's to-go order, don't look at them' sort of thing (like I actually heard one of them say not to worry about us because we were a take-away order). I don't think that's an issue exactly (bartenders want to focus on the people there to drink! That's the money!) but if we had wanted to sit and grab a drink we would have been ignored for quite a minute, I think. Tip is included in the bill itself, however it's only 15% so do with that what you will.

I could not find an easily accessible bathroom (no obvious signs, perhaps around a corner?) to check out, so at least we weren't staying. There are lots of steps down into the bar, and I did not see any accessible alternatives to get down into the building. I don't think I would like to sit down and eat here, just due to the general atmosphere of 'loud, cramped divebar', but the food was great and I'm glad we got it! The portions were very good for the prices, especially compared to a lot of other local alternatives.

(4 stars instead of 5 due to cleanliness of the building. I really wouldn't want to sit down here because I'm very picky regardless of what kind of establishment it is, but the food was worth going in to...