El Atlacatl Salvi Kitchen — Restaurant in Miami

I love going to this restaurant, been going for over 10 years to the location in 22 ave and 7 street. However,this location ambience, sitting out side, music is nice. I been to this location about 4 times or more in the past 3 month s with my family, today I notice a SERVICE fee which is posted outside the door where the sign of visa, master card is placed, of course I didn't notice because I just trilled to eat there and enjoy myself. I order my three kids , my aunt and my self, and one beer today was full which I understood, since there was a game, they had one waitress out side , and I didn't notice inside however, I knew there were busy so I waited it took a Little longer then except , but my family is not as patience as me. I get upset because when I get my charge I notice a SERVICE FEE I asked to check what it is but I knew they were charging me for their merchant fees , I asked to speak to the owner, I walk to the bar the tap was about 50 and up plus the tip , the service fee was about $1 and change, I getting upset because I know years ago, this was illegal to do when the daughter of the owner come she starts telling with an attitude the reason why that a year ago they implemented this to help the business raised up, so I could See her frustration why they did but I got to her level and said it was illegal to do then someone comes and tell her what is happing she saids NO SHE READ IT , I said no I didn't cause I love coming here all I'm thinking is the food, and I was not told by the waiter if I paid with a card I will be charge so the daughters owner tells me we love you as a customer but if you CANT go to the atm and pay cash then that's why we are charging you the merchant fee. I said This should be included in price of your food so she tells me well are you going to be able to pay $13 for the chicken instead of $ 11 that you paid...

A friend recommended this place to come eat since where we usually go when we’re in the area was closed. We went in and ordered some horchatas they weren’t the best very plain tasting. We got our food and we noticed a fishy smell to the meat we got mind you we got meat not fish. We also got two baleadas and a pupusa. Both we’re horrible not fresh at all. The baleadas had sooo much refried beans in it worst part is that they were sour beans, they smelt weird and tasted very bad. We asked the server if they usually tasted this sour and she said that that’s how they’ve always been made and that they were fresh. They were indeed not fresh at all seemed like they were trying to get rid of them and serve them even when they’ve gone bad. The pupusa was also bad the cheese had also gone bad but they still chose to use it. I also had to say the server was also rude. At first she was respectful and got our orders but after we commented on the sour beans cheese and meat she started having an attitude. Everyone took a few bites of the food and couldn’t eat anymore one of our friends didn’t even touch her food because of how badly we reacted to ours. Not only was the server rude she also called us uneducated because of our comments about the food. We got our bill of $80 which we did not want to pay but did just to get out of this horrible restaurant. Would definitely not recommend this place and rather go to La Casa De Las Baleadas where they truly make fresh food and have amazing servers. If I couldn’t rate this place a 0/10...

Me and my wife were excited about this place but once we were there the experience was totally diferent. The food wasnt even that good and it also took an awful anount of time to arrived to the table and when it did, it was cold. The service was not exception either. I dont know if she doesnt know how to wait tables or just simple didnt care at all. We askd her to reheat our meal which she did but been myself a former server i knew that you can not reheat a steak and specially a parrillada. You always can over cook it tho...which they did. At the end we just ask for the check and being very noticeable that we didnt like anything at all since we didnt eat our over cooked meal she still went ahead charged us full amount. I really do not like lesving no gratitude but when you dont even show a respectful amount of effor at all i think, you should consider another job. You really made our experience at atlacalt unpleasent. im sure managment is not any different since she or he didnt check on a table that is sending food back. NOT COMING...